Executive Director, Communication Services and IT Facilities

Job description

Executive Director, Communication Services and IT Facilities

Stanford University

Job Number:

DESCRIPTION:The Executive Director of Communication Services and IT Facilities reports directly to the Stanford University CIO. The Executive Director is a member of the University IT Leadership Team and is a key participant in determining and steering UIT's strategic direction. As the central organization of Stanford's computing and communication infrastructure, University IT guides the university's central information technology infrastructure and provides numerous services and applications to Stanford University, Stanford Medicine, and Stanford Management Company for use in academic and business activities.

The Executive Director of Communication Services and IT Facilities has the primary responsibility for the vision, planning, and operations of Communication Services and IT Facilities, including leading through multiple layers of managerial staff in this technically-focused unit. The unit is responsible for architecting, engineering, implementing and operating the Stanford University data, voice and cable TV networks. The unit is also responsible for the campus fiber and copper wiring plant and critical facilities housing production and development IT systems and supporting infrastructure. Facilities supported include the Forsythe Hall Data Center, the Northwest Data Center and Communications Hub (NDCCH), nine geographically distributed Electronic Communications Hubs - ECHs (including Stanford Redwood City), and the Auxiliary Data Center located in Livermore, California.

This position has oversight of Business Continuity Management for University IT's efforts related to crisis management, emergency response management, disaster recovery, business recovery, contingency planning, and exercise management (disaster recovery, life safety, security incident response). This includes partnership with the IT Operactions Center (ITOC) on the UIT Department Operations Center (DOC) and sponsorship of IT SCERT (Stanford Community Emergency Response Team). Also serves as University IT's representative on the Situation Triage and Assessment Team (STAT), Emergency Operations Center (EOC), and the Emergency Management Steering Committee.

  • Lead the vision, planning, and operational leadership for the wired and wireless data network, voice system platforms, CATV network, audio visual infrastructure, collaboration suite, IT facility data center management and UIT Business Continuity and Disaster Recovery
  • Collaborate with senior management and/or faculty and others in order to develop, communicate and run a central strategic plan for Communication Services and IT Facilities technology that is consistent with the university's overall mission
  • Responsible for design, construction and management of communications media infrastructure including facility engineering, installation and maintenance and media services
  • Responsible for the Capital Utility Plan (CUP) budget submission and financial reconciliation
  • Responsible for building, maintaining and enhancing the internal systems and tools that the Communication Services and IT Facilities operations teams rely on to help resolve issues for our community and partners and improve their operational efficiency through the development of tools and automation
  • Provide capacity management, space planning, order processing, fulfillment and provisioning (on-premise and cloud), delivery and support, billing of services, and property administration
  • Provide strategic direction for multiple business, technical, and educational areas; create strategic plans of considerable complexity and scope for Communication Services and IT Facilities services; set long-range direction and make high-level decisions; propose and lead the implementation of complex and significant programmatic change; establish policies as needed
  • Ensure technology infrastructure serves the needs of the institution and priorities align with UIT strategy and the mission of the university
  • Advise university senior management on technical strategy for Communication Services and IT Facilities technology
  • Provide long term budgetary planning for regional growth and planned development in concert with Stanford University, Stanford Medicine and Stanford Management Company
  • Own the adoption and adaptation of new technologies to meet changing requirements, capabilities, and opportunities
  • Exercise executive director level responsibility for finance, budget, personnel, and facilities
  • Lead high-level programs and initiatives through technical design, development, and integration for teaching, learning, and research
  • Develop and retain a highly technical, competent, and diverse leadership group and workforce; recruit, lead, and mentor key management staff through motivation and education; provide a clear vision and sense of mission for the organization; function as a change agent
  • Direct and run strategic relationships both inside and outside of Stanford University; maintain a high level of interaction and collaboration with clients and peers across the university; negotiate and influence university leaders on issues that have university-wide impact; maintain a high level of interaction and collaboration with clients and peers across the university; build relationship with key technology vendors
  • Other duties may also be assigned

  • Bachelor's degree and fifteen years of increasingly technical work experience, or a combination of education and relevant experience. Must have substantial managerial experience in formulating, planning, leading, directing, and controlling a complex, broad, and highly technical function
  • Solid technical background with an emphasis on voice, data and cable networks, facilities management including wiring and cable plant
  • Excellent oral and written communication skills, excellent interpersonal skills and the ability to work calmly and effectively in pressure situations
  • In-depth knowledge of emerging technologies, trends, methodologies, and resource management principles
  • Demonstrable ability to lead, motivate, and develop a highly technical staff. In addition, must have experience leading change (cultural and technical issues) in a distributed information technology environment
  • Exceptional customer relationship skills, consensus building skills, and ability to establish effective working relationships in a diverse environment
  • Experience in leading IT strategic planning
  • Ability to establish and maintain partnerships, negotiate with vendors and be a great partner
  • Wide range of in-depth technical understanding across IT disciplines
  • Demonstrated ability to understand the structure, operations, strategic objectives, regulatory issues and cultural environment of academic medical centers. In addition, must be able to implement strategic objectives within this environment

Physical Requirements:
  • Constantly perform desk-based computer tasks
  • Frequently sit, grasp lightly/fine manipulation
  • Occasionally stand/walk, use a telephone
  • Rarely writing by hand
  • Lift/carry/push/pull objects that weigh up to 10 pounds

Working Conditions:
  • May work extended hours, evenings and weekends

Work Standards:
  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues, clients, and with external organizations
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned
  • Subject to and expected to follow all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu/

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of the job.


Location: Business Affairs, California, United States
Classification Level:

To be considered for this position please visit our web site and apply on line at the following link: stanfordcareers.stanford.edu

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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Job No:
Posted: 11/2/2018
Application Due: 1/2/2019
Work Type: