Assistant Director, CVM Human Resources
Position Number: 00062693
Primary Function of Organization Unit: NC State College of Veterinary Medicine, one of the top-ranked schools in the nation, is seeking applicants for the position of Assistant Director of CVM Human Resources. Raleigh, North Carolina is consistently ranked as one of the top places to live in America. The college's mission centers on the advancement of the veterinary profession and animal health through ongoing discovery and medical innovation; providing animals and their owners with extraordinary, compassionate medical care; and preparing future veterinarians and veterinary research scientists. As a national leader in experiential teaching and learning, we are training the next generation of skilled veterinary health professionals equipped to serve the global community. Our DVM students develop key competencies necessary for success in private practice, industry, government, and academia. The curriculum also includes instruction and practice in teamwork, client interaction, public communication, and clinical reasoning as well as the development of interpersonal and organizational skills. NC State has a world class faculty to train DVM students including faculty specializing in Communication, Veterinary Education and Development, Educational Assessment and Outcomes. The NC State College of Veterinary Medicine is where compassion meets science. Our mission, is to advance the veterinary profession and animal health through ongoing discovery and medical innovation; provide animals and their owners with extraordinary, compassionate medical care; and prepare the next generation of veterinarians and veterinary research scientists. Our world-leading faculty and clinicians are at the forefront of interdisciplinary biomedical innovation, conducting solution-driven research that defines the interconnections between animal and human health. The College is fully accredited by the American Veterinary Medical Association Council on Education. The last evaluation was conducted in 2014. At the NC State College of Veterinary Medicine, world leading faculty lead extraordinary programs in learning and discovery. We instruct students in a range of scientific disciplines related to health and disease control in animals. In addition to teaching foundational classes in medical topics, students are trained in clinical skills needed to diagnose and treat illness in animals. The clinical program at NC State Veterinary Medicine provides a heavy emphasis for actual "hands-on" clinical practice and is demanding both physically and mentally. Students select "focus areas" to increase their depth of training in their intended area of post-graduate activity, while still retaining a broad based veterinary education. Faculty also encourage and challenge students to develop the personal and professional knowledge and skills needed to serve a global community. CVM Human Resources is a centralized office within the college that supports all HR functions and coordinates university consistent programs and processes that are aimed at improving the college's community and culture. The CVM HR department is comprised of dedicated HR professionals supporting a community of over 1,400 faculty, staff, house officers, post docs, graduate and student workers, temporary employees, visitors, and adjunct faculty in the full employment cycle and aligns the HR function to the strategy and goals of the college and ultimately the university.
Essential Job Duties: This position leads and manages the unique and complex HR needs of a 24/7 state-of-the-art Veterinary Hospital and must serve as an advanced consultant that understands, interprets, and conveys university, college, hospital, and HR best practices to support employees, managers, and leaders with highly specialized operational needs, within the centralized CVM HR team providing the full range of operational Human Resources activities within the college to faculty, staff, and administration for both EHRA and SHRA, college-wide programs, personnel needs, organizational development, and implementation of significant college strategic actions aimed at improving community and culture which ultimately support University strategies and goals. The HR Consultant collaborates with the Assistant Dean of CVM HR, managers, leaders, and employees to develop and facilitate best practices in human resources, which enables the college to hire, motivate, reward and retain quality staff. They serve as a subject matter expert for multiple college HR functions, including but not limited to employee relations, position management, and leading other projects designed to support HR for the College of Veterinary Medicine. Serve as a central point of contact for key areas, facilitates the human resources needs around the entire employment cycle including hiring, management, training, compensation, benefits and separation. Serve as an advocate for the employee, management and college to encourage problem resolution through the chain of command. Assist in diagnosing and determining the scope of organizational issues, leveraging campus support to deliver the most effective solutions to drive necessary cultural change. This position must frequently and quickly assess a variety of situations and consider effective options to advise CVM administration, managers, and supervisors in order to achieve the best and intended outcome. These responsibilities require significant knowledge of HR policies and guidelines; federal and state employment law and regulations; and CVM procedures and best practices as decisions and actions by the incumbent have the capacity to affect the college's programmatic endeavors and HR initiatives. Operational roles include: - Works with new employees and managers regarding college onboarding and develops content and training to meet college needs. Serve as a resource to new staff on HR, CVM and/or University process and policies. - Maintains and assists with personnel records and ensures compliance with federal and state posting requirements. - Counsels employees throughout the cycle of employment (college onboarding, professional development, changes in position, etc.) as well as counsels on a variety of complex concerns and answers questions. - Coaches and counsels managers and/or leaders on a variety of routine to complex employee relations issues, provides problem resolution and conflict management guidance for employees and ensures uniform and equitable applications of policies and procedures and for developing and maintaining a positive and rewarding work experience for employees. - Recommends employee relations practices necessary to establish positive employer-employee relations at the college. Advises supervisors on appropriate next steps and successive disciplinary process. - Serves as CVM liaison to the University's central HR office and ensures that work submitted for endorsement with employment, employee relations, and classification/compensation is accurate, representative of college needs, and applies knowledge of university and state processes/policies. - Coordinates with campus HR teams to share HR practices, tools and information to ensure a level of consistency across the college and works with the campus HR teams on special projects as needed. Provides information on college and university system, and national best practices in human resources and balances university and college priorities with work group priorities. - Investigates a variety of complex issues, which include disciplinary actions, policy violations, and other performance and workplace issues and consults internally and with campus HR for appropriate resolution. Identifies interactions between policy and employment law in determining most appropriate path. - Conducts compensation reviews and provides guidance and education on policies and procedures, the salary review process, market adjustments, reclassifications. Makes initial determination regarding equity and market at the college level and works closely with campus HR as required to accomplish college needs. - Supervision of HR Specialist who manages recruitment and position management for the Veterinary Hospital and/or other positions across the college - Manages collection and reporting of SHRA Annual Performance ratings, follows-up with managers to ensure completion, consults and advises with managers on content of appraisals and follows-up when manager or employee comments indicate needed HR action(s). - Manages college exit interview process, which is focused on college community, and culture, which includes preparing summary reports and participating in developing strategies for improvement. - Functions as the back-up/alternate on all faculty hires (e.g., Working directly with the Dean and Department heads in position development, recruitment, and final hiring and startup requirements) Strategic roles include: - The incumbent assists Assistant Dean of CVM HR and Dean in continually refining the role of college HR to assist in achieving operational and strategic goals. - Discovers new ways for CVM HR to support customer groups with a focus on business strategy, such as building relationships with partners externally in the veterinary field, offering creative solutions to short staffing and/or employee issues and creating more effective recruitment tools. Recommends and drafts college HR procedures to improve services as needed. Recommends best practices, interprets policy, applies procedures and offers services in response to identified trends and patterns. - Conduct large scale studies for work groups, which may entail thorough review and analysis of positions and organizational structure and working closely with leaders to assess needs, perform and/or guide in job analysis process, creates, and updates positions (including HR system entry) according to the unit and college needs. - Supports and guides change in workgroups as a partner in strategic planning and organizational development transitions within the college. Provides and/or assists in regular and exception work group data analysis along with options and recommendations for methods of improvement (i.e. Exit trends, T/O, Compensation, Probationary status, classifications)
Department Required Skills: * Excellent written and oral communication skills with the ability to work effectively with administration, faculty and staff at all levels. * Previous experience and functional expertise in a generalist HR role that includes employee relations, consulting and basic knowledge of recruitment, organizational development, compensation and/or benefits. * Strong attention to detail and accuracy; able to assess and meet the variable and complex needs of customers; strong problem solving skills. * Critical and strategic thinking skills. * Strong analytical and decision making abilities based on a mix of analysis, wisdom, experience, and judgment. * Exceptional interpersonal, communication and customer service skills. * Strong computer skills, including MS Word, Excel and PowerPoint. * Experience using an applicant tracking system (ATS) for creating positions and recruiting. * Experience in developing interview questions, screening and interviewing candidates. * Ability to prioritize and positively meet multiple objectives and deadlines in a fast paced environment. * Proficiency in consulting, coaching, and influencing managers on workforce management and HR programs. * Effective team member on collaborative projects. * Innovation in finding creative new solutions to complex problems. * Ability to develop clear, actionable steps in support of an overall business strategy or to resolve an issue. * Commitment to diversity and serving the needs of a diverse community.
Preferred Experience, Skills, Training/Education: * Bachelor's degree in a related area and minimum five years direct HR experience. * Strong Employee Relations experience a plus. * Experience using PeopleSoft HR, including system entry and ability to query and analyze data for various reporting needs. * Experience in developing successful recruiting strategies for Faculty and Professional positions. * HR Certification (PHR or SPHR) * Experience using Google mail and calendar.
Necessary Licenses and Certifications: N/A
AA/EOE: NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.
Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree verified at "www.wes.org":http//wes.org. Degree must be obtained prior to start date.
NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.