Study Abroad Advisor
Job Description Summary
The Study Abroad Advisor oversees a portfolio of assigned study abroad programs. S/he advises students throughout study abroad process from inquiry to re-entry and also liaises with external partners and affiliates, faculty, staff, and parents. The Advisor reports to the Director.
The Cronin Office of International Education oversees more than 600 Bentley undergraduate and graduate students abroad on academic year, semester, summer, and intensive faculty-led international courses annually. The mission of International Education at Bentley is to provide students with academically rigorous and culturally rich international experiences, preparing them for socially responsible leadership in an increasingly interconnected world.
50% of Bentley undergraduates study abroad. Bentley is ranked #8 for participation in mid-length (semester) duration of study abroad and #11 for undergraduate participation in study abroad, according to the Institute for International Education's 2017 Open Doors report.
The department consists of team members who value positive attitudes, outstanding advising, continual learning and improvement, collaboration as well as individual autonomy and initiative, and a sense of humor.
- Promote study abroad to Bentley students through outreach such as information sessions and fair tables
- Guide students to select appropriate programs
- Guide students to identify and apply for funding opportunities
- Review student applications, interview applicants, and determine acceptance decisions
- Create and implement predeparture session content, independently and in collaboration with staff
- Advise students on entry visa requirements
- Address disciplinary, emotional, or physical issues with individual students to ensure preparedness
- Advise students on course planning through curriculum interpretation at Bentley and partner institutions
- Manage course approval process; maintain accurate and timely course equivalency database
- Advise students experiencing adjustment difficulties (homesickness, housing concerns, course expectations, etc.)
- Keep thorough advising records
- Address inquiries and requests from parents, faculty and staff
- Advise students on re-entry challenges
- Serve as primary liaison to assigned partner institutions/affiliate organizations. Build professional relationships with key faculty, staff and external partners
- Develop a strong understanding of the academic structure of degree plans
- Coordinate student enrollment and course registration abroad
- Coordinate timely and accurate payments for tuition, housing, fees, etc.
- Ensure accurate and timely credit transfer process
- Problem solve challenges with partner institutions while building long-term relationships
- Monitor program evaluations and identify needs for program and process improvements
- Maintain and enhance assigned web pages
- Keep up to date on current knowledge and trends in the field of international education
- Other projects as assigned by Director
Bachelor's degree and one to three years of related work experience.
Experience in international education and student advising; sensitivity to cultural differences
Familiarity with intercultural learning, cross cultural communication, and student development
Clear and concise verbal and written communication skills
Superb organization and prioritization skills, attention to detail, and time management
Excellent presentation skills
Professionalism and good judgment
Fluency in English is required
Significant experience studying, living, or working abroad
Experience in a role that involves advising, mentoring, counseling, conducting orientations or other student services
Proficiency in a foreign language
Proficiency with StudioAbroad software
Normal physical effort and physical dexterity required. There are no significant requirements in terms of physical effort, although a large amount of computer effort is necessary.
Bentley University requires references checks and may conduct other pre-employment screening.
Bentley University strives to create a campus community that welcomes the exchange of ideas, and fosters a culture that values differences and views them as a strength in our community.
Bentley University is an Equal Opportunity Employer, building strength through diversity. The University is committed to building a community of talented students, faculty and staff who reflect the diversity of global business. We strongly encourage applications from persons from underrepresented groups, individuals with disabilities, covered veterans and those with diverse experiences and backgrounds.