Administrative Specialist II

Job description

Parking Services

Proposed Salary Range

Closing: 9/24/17

Type of Employment: Staff

Employment Status: Full time (29-40 Hrs)

Location: ASU-Jonesboro

Position Summary:

The Administrative Specialist II is responsible for researching and preparing special reports, examining and verifying documents, and performing general office duties. This position is governed by state and federal laws and agency/institution policy.

Duties & Responsibilities:

Our Administrative Specialist II manages the campus contract parking program, the issuance of parking permits and vehicle registration.

Assists in supervising the customer service/office employees; management of Flex and eBiz programs; reports and billing related to permits, contract parking, and other areas as needed.

Assists with managing the department customer service program including the customer service window, phone calls, email, and other points of customer service on and off campus.

Manages the parking and motor vehicle citation appeal program.

Coordinates arrangements for event parking in the campus core.

Performs other duties as assigned.


Knowledge of record keeping procedures; principles and practices of mathematics and statistics; work-related subject area and computers and software applications.

Ability to conduct research and compile data into report form; establish and maintain filing systems; operate standard office equipment; analyze documents to determine compliance with rules, regulations, and
procedures and communicate both orally and in writing.

General Days/Hours:

Monday - Friday
8:00 a.m. - 5:00 p.m.

Additional hours as requested and/or needed


Reports directly to the Assistant Director of Parking Services

Co-manages part-time and/or temporary employees with other full-time staff team members

Minimum Qualifications:

The formal education equivalent of a High School Diploma

Two (2) years of experience in a specialized or related area applicable to work performed.

Other job related education and/or experience may be substituted for all or part of these basic requirements, except for certification or licensure requirements upon approval of the qualifications review committee.

Arkansas State University is a public, multi-campus higher education system with enrollment in excess of 22,000 students. Approximately 14,000 students attend the Jonesboro campus where the student body is diverse. The campus has a renewed focus on international student recruitment and capital campaign development. Jonesboro has a population of approximately 67,000 and is located 70 miles northwest of Memphis (

EEO Statement: It is the policy of Arkansas State University to provide equal employment opportunity to all qualified persons; to prohibit discrimination against any employee or applicant for employment because of race, color, ancestry, religion, gender, age, disability, genetic information, national origin, status as a veteran or other status protected by law; and to promote the full realization of equal employment opportunity through a positive continuing program of affirmative action.





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Job No:
Posted: 10/31/2018
Application Due: 11/11/2018
Work Type: