Career and Academic Advisor

Job description


Whatcom Community College's (WCC) Career and Academic Advising Department engages students as whole persons, connecting them to opportunities, encouraging exploration, and recognizing their strengths and goals. The Career and Academic Advisor provides career development and advising support for natural science, math, and social science transfer students at WCC. This position assists with the coordination and implementation of culturally responsive career and academic advising programs and services. Reporting to the Director for Academic Advising and Career Services, the Career and Academic Advisor works closely with Academic Advising and Career Services team, the Student Services Division, the Office of Instruction, and Faculty to support and coordinate programs, services, and activities consistent with the college's mission, strategic goals, and regulatory requirements. The Career and Academic Advisor supports outreach, orientation, career development, and facilitates college navigation interventions, early alert support, success coaching, career development strategies, and academic advising to WCC's diverse student population.

Job Responsibilities

Include but are not limited to:

  • As a member of the career and academic advising team, engage students regarding current needs and long-term goals, as part of the development of their whole identity,
  • Support and coordinate the integration of strengths-based, culturally competent career and academic advising programs, services, and activities through online, individual, and group advising models.
  • Apply career and academic advising strategies to guided pathways and entry, progression, and completion for WCC's diverse student population.
  • Advise prospective, new, and current students in navigating the various academic and professional/technical programs and help interpret academic and institutional policies
  • Provide quality, inclusive customer service and rapport building through in person, e-mail or phone conversations.
  • Serve as a welcoming, friendly contact for all prospective and new students, as well as parents, WCC employees, and community members.
  • Assist, guide, and empower students through admissions, placement, degree and transfer requirements, unofficial evaluation of placement and transfer credits, prior learning assessment guidance, funding (when appropriate), and registration process and procedures.
  • Assist in identifying performance gaps and developing plans for learning solutions, using a variety of technology solutions.
  • Provide drop-in advising in addition to scheduled advising appointments. During peak periods, assist advising and registration colleagues as needed. 
  • Assist in the development and facilitation of workshops and presentations to students, parents, and community members.
  • Work closely with Student Life and Development, Intercultural Center, and International Programs to support and participate in programs, events, and activities, integrating opportunities for growth and leadership development. 
  • Collaborate with campus partners to provide a seamless transition for students between departments and programs.
  • Maintain current knowledge and competencies on trends and best practices regarding entry, progression, and completion. Contribute to persistence strategies for the college, and work closely with faculty, students, and staff in implementing, evaluating, and improving completion strategies.
  • Provide inclusive navigational interventions, early alert support, success coaching, and career and academic advising to WCC students. Connect and meet with students to create degree plans, make referrals to college and community resources, and track academic performance.
  • Participate in the development, implementation, and evaluation of programs, operations, and activities, including evaluation of annual goals and objectives through the College's Service Improvement Plan process.
  • Serve on working teams that will perform data retrieval and analysis for the services improvement processes. Prepare narrative and/or statistical reports regarding program operations and evaluations. Attend all advisor training meetings and present information as needed. 
  • Serve on department, division and college-wide committees and represent WCC on community and statewide groups as needed.
  • Perform other duties as assigned and/or delegated by the Director for Academic Advising and Career Services.


Qualifications, Salary and Appointment

 Minimum Qualifications:

  • Bachelor's degree from an accredited institution.
  • At least two (2) years of experience in education or other field.

 Preferred Qualifications:

  • Candidates must exhibit competency and experience working in a diverse academic environment, inclusive of students, faculty, and staff of varying social, economic, cultural, ideological, gender/sexuality, and ethnic backgrounds and identities.
  • Experience advising in higher education or high school environment.
  • Ability to use a personal computer, Microsoft Office products and database programs.
  • Excellent verbal, listening, writing, problem-solving and interpersonal communication skills.
  • Demonstrated ability and experience facilitating dynamic, interactive, and innovative workshops and presentations.

 Salary and Appointment: 

  • This is a full-time Administrative/Exempt position. Exempt from Washington State civil service law with an annual salary based upon a range of $42,000-$44,000 

Benefits Package:

  • The position comes with a full benefit package, including health, dental, life, long term disability insurance and a retirement plan.  

Start Date:

  • As soon as can be arranged with successful candidate.

Application Due Date:

  • For guaranteed consideration, application packets should be received by November 9th, 2018 at 4:59 pm. Position open until filled.

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Job No: 00159
Posted: 10/29/2018
Application Due: 12/28/2018
Work Type:
Salary: $42,000.00 - $44,000.00 Annually