ADMIN ASST A
Duties: Administrative Assistant needed to serve Veterans and military family members in the Stephen A. Cohen Military Family Clinic located in the Department of Psychiatry. The Cohen Clinic at Penn provides free evidence-based behavioral health care (including talk therapy, psychiatry, and case management) to veterans and military family members.
Under general supervision by the Clinic Director, the Administrative Assistant will be responsible for all front desk activities related to the clinic including receiving and scheduling patients/clients, scanning, faxing, entering measures, maintaining transportation options for Clients; creating insurance claims and assisting with verification, posting patients payments and reconciling daily cash. The Administrative Assistant will also have opportunities to help with ordering for supplies, meeting room management, and learn Penn financial and resource management systems, under the support of our Office Manager, in scope with role and duties. Telephone support including triage of calls, reminder calls, call-backs and maintaining accurate documentation within the Medical Record System of all Client contact and activities related to scheduling.
Qualifications: A High School Diploma or GED and 1 to 3 years of experience or an equivalent combination of education and experience required. Must pass Pennsylvania s Child Protective Services Act (also known as Act 73) background checks, within 30-90 days of employment.
Knowledge of military culture and behavioral health are preferred. Excellent communication and customer service skills are a must. Detailed and analytically driven individual a plus.
Veterans and military family members are strongly encouraged to apply.
Reference Number: 40-30223
Salary Grade: 023
Employment Type: Non-Exempt
Special Requirements: Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Job Family: X-Secretarial/Administrative