<< Back to Search

IT Business Analyst, Library Systems and Integration Support

Job description


diversity employer



IT Business Analyst, Library Systems and Integration Support
LES-Admin

IT Business Analyst, Library Systems and Integration Support

Position Summary

The Library Systems and Integration Support Analyst will work within an applications management team that provides support and integrations for the Library Services Platform (LSP) and other applications. As a member of the Library Systems and Integration Support team, this position collaborates with Information Technology Services (ITS) and other library staff in support of library applications, services, and systems in accordance with departmental and university specifications. 3 positions available

Responsibilities

Serves as a liaison between functional stakeholders and the technical team delivering or developing the system solution, working under guidance of a project manager.
Understands the functional requirements of each context, translate the functional requirements into technical documentation, and present them to the technical team for implementation. Conversely, translates technical constraints and limitations back to the functional teams for adaptation or reconfiguration of workflows that are required to meet operational effectiveness and efficiency.
Develops user acceptance test cases mapped back to functional requirements to validate solution against functional requirements. Assists in coordinating user acceptance testing and other activities preceding go-live.
Accounts for the custom scripts and integrations for the current integrated library system (Aleph), and become familiar with the data, configurations, and integrations currently in place in order to account for them in future migrations into library service platforms.
Works with staff across the Duke University Libraries, the Professional School Libraries, and Duke Kunshan University Library to find and document common workflows, practices, and configurations, or recommend business process changes where needed to match best practices or simplify the complexity.
Collaborates closely with the departments of the Digital Strategy and Technologies division on shared activities where needed.
Maintains current awareness of trends, issues, and emerging technology projects relative to information technology and supported applications within the Duke University Libraries, across the University, and in industry.
Performs other related duties incidental to the work described herein.

Supervisory Responsibilities

None

Qualifications
It is the expectation that all Duke University Libraries staff members will demonstrate exceptional workplace behaviors in the execution of their specific position responsibilities. These behaviors are customer focus, collaboration, creative problem solving, continuous learning and a commitment to diversity.

Education

Required: Bachelor's degree, or associates degree and equivalent combination of education and experience.

Preferred: Master's degree in Information Science, Computer Science, Library Science, or a related field.

Experience

Required:
Two years of experience as a business analyst or in automation or enterprise application administration
Ability to analyze technical requirements and translate them in to automated ETL workflows in a data warehouse environment
Demonstrated ability to quickly learn new tools based on conceptual understanding of technology
Demonstrated ability to write documentation that explains complex technical concepts.
Excellent time management and project management skills
Demonstrated ability to independently manage a complex workload, prioritize tasks, and use good judgment in providing services based on goals with minimum supervision and to move quickly across changing priorities
Excellent oral, written, and interpersonal communication skills
Ability to work with and build collaborative working relationships with a variety of people having varying degrees of technical knowledge in a dynamic and complex environment

Preferred:
Prior experience working in an academic research library
Experience as a team member in a full scale implementation of an IT system including all phases such as blueprinting, gap analysis, system design, configuration, testing, training, and go-live support
3 years IT analyst experience
Experience working in a technical environment and communicating with developers, formulating requirements, and performing acceptance testing

Working Conditions

Must be able to work in an environment in which exposure to materials containing dust and mold is possible
Normal office environment
Occasional weekend and evening work required
Occasional travel required

These statements are intended to describe the general nature and level of work being performed by the employee in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.

Salary and Benefits

Salary dependent on qualifications and experience. Comprehensive benefits package includes 15 days vacation, 13 holidays, 12 days sick leave; health, dental, disability and life insurance and support for professional development and training.

Duke offers a comprehensive benefit package which includes both traditional benefits such as health insurance, leave time and retirement, as well as wide ranging work/life and cultural benefits. Details can be found at: http://www.hr.duke.edu/benefits/index.php.

Application

An electronic resume, cover letter, and list of 3 references should be submitted at https://hr.duke.edu/careers/apply - refer to Requisition # 401483254. Review of applications will begin immediately and will continue until the position is filled.

Applications which are missing any of the components listed above will not be reviewed.

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender identity, national origin, race, religion, sexual orientation, or veteran status. The Duke University Libraries have a strong commitment to Affirmative Action and is actively seeking to increase the racial and ethnic diversity of our staff.



Requisition Number
401483254

Location
Durham

Duke Entity
UNIVERSITY

Job Code
2404 BUSINESS ANALYST, IT

Job Family Level
C

Exempt/Non-Exempt
Exempt

Full Time / Part Time
FULL TIME

Regular / Temporary
Regular

Shift
First/Day

Minimum Qualifications
Duke University is an Affirmative Action/Equal Opportunity Employercommitted to providing employment opportunity without regard to anindividual's age, color, disability, gender, gender expression, genderidentity, genetic information, national origin, race, religion, sex,sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation,creativity, and belonging. Our collective success depends on the robustexchange of ideas—an exchange that is best when the rich diversity ofour perspectives, backgrounds, and experiences flourishes. To achievethis exchange, it is essential that all members of the community feelsecure and welcome, that the contributions of all individuals arerespected, and that all voices are heard. All members of our communityhave a responsibility to uphold these values.
Essential Physical Job Functions:Certain jobs at Duke University and Duke University Health System mayinclude essential job functions that require specific physical and/ormental abilities. Additional information and provision for requests forreasonable accommodation will be provided by each hiring department.

Education

Work requires a Bachelor's degree in computer science or related field.

Experience

Two years of experience as a business analyst or requirements analyst.IT-related experience preferred.OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Auto req ID

104559BR

Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, genetic information, gender, gender expression, gender identity, national origin, race, religion, sexual orientation, or veteran status.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

PI105185596

 

 

 

Diversity Profile: University

 

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 10/29/2018
Application Due: 12/28/2018
Work Type:
Salary: