Admissions Counselor and Recruiter

San Jose, CA
Oct 14, 2018
Institution Type
Four-Year Institution

Job ID: 24688
Full/Part Time: Full-Time
Regular/Temporary: Regular
Job Code: 3082
Department: Student Outreach & Recruitment


Classification: Student Services Professional II
Salary Range: $4,179/month - $5,942/month
FLSA status: Exempt

San Jose State University offers employees a comprehensive benefits package. For more information on programs available, please visit

About the Position

Performs duties under general supervision of the Associate Director and work lead direction from the Lead Admissions Counselor/Recruiter. The Admissions Counselor/Recruiter performs complex student services professional work within a centralized admissions environment to determine student applicant's admissibility to the university by following CSU regulations, policies and procedures. The incumbent is primarily responsible for complex tasks regarding all processes related to admissions counseling, recruiting, evaluations, and verification. The objective in all interactions is to provide information regarding policies and procedures, to suggest actions that will resolve issues, and to establish cordial and collegial relationships with high school and community college partners, their student populations, and those contacting the Office of Undergraduate Admissions and Outreach.

Responsibilities include but are not limited to the following:
- Provides routine advice and counsel to prospective students and their families on general CSU and SJSU specific admissions requirements and other transitional programs including the Educational Opportunity Program (EOP).
- Assists with domestic international advising and recruitment to prospective students.
- Conducts in-depth interviews to assess students needs, goals, major choices, and preparedness for university level work.
- Advises students who are eligible for special programs and services such as EOP, AB540, and Transfer Admission Agreements on the process of acceptance to each of these programs.
- Assists with coordinating the liaison relationships between the SJSU Colleges and the Admissions Counseling staff by organizing meetings for the purpose of having Colleges present information to the Admissions Counselors/Advisors to use in the marketing of various academic programs.
- Assists with coordinating pre-approved recruitment activities off-campus to develop and maintain collaborative programs involving high school and community college students, faculty, and staff.
- Assists with coordinating, planning, organizing, and participating in various visitations programs to community colleges to attract upper-division transfer and non-traditional students.
- Participates in designing and conducting SJSU admissions presentations and various workshops such as the CSU Mentor workshops, as needed or requested by the manager.
- Assists with coordinating, planning, and participating in Academic Open Houses, Admitted Students Receptions and all on campus recruitment/yield activities.
- Serves on department or university recruitment/yield committees, such as Orientation and Transfer Information programs, as request by the manager and as needed.
- Provides direct contact or electronic methods of providing the identified CSU service area, Santa Clara County, with basic services in system-wide information, application assistance, academic assessment, Early Assessment Program, and Financial Aid Information.
- Assists with the development of online information and/or electronic materials about admission counseling opportunities.
- Provides workshops, one-to-one meetings, and phone and e-mail communications to advise applicants on requirements.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field and two years of professional experience in one of the student services program areas or in a related field. A masters degree in a job related field may be substituted for one year of the professional experience.

Preferred Qualifications

- Experience working in a higher education enrollment services environment, preferably in admissions, records, and/or evaluations.
- Experience analyzing and interpreting college/high school transcripts, documents, process requirements and university policies regarding admissions and enrollment.
- Experience with PeopleSoft, and customer service based technology systems.
- Excellent written communication skills.
- Experience in communicating admissions and or student services policies and procedures to community college, university, or high school constituents.

Knowledge, Skills & Abilities

- Excellent oral and written communication skills.
- Excellent customer service and public relations skills.
- Knowledge of methods, procedures, practices and activities of the program area; English grammar, business writing, punctuation, spelling and arithmetic.
- Ability to compose and appropriately format correspondence and reports.
- Ability to maintain confidentiality and appropriately handle sensitive information and communications with students, parents, employees and external agencies.
- Ability to interpret and apply program rules and regulations.
- Ability to reason logically; ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on the data.
- Ability to use professional judgment to review and assess admissions requirements and documents.
- Ability to advise potential students, parents, high school and community college staff individually and in group settings.
- Knowledge of technology and software applications such as: word processing, spreadsheet, database management, and communication tools.
- Ability to learn PeopleSoft, Filemaker, OnBase, etc. programs.
- Ability to perform accurately in a detail-oriented environment.
- Ability to plan and execute multiple work priorities, organize and plan work and projects.
- Ability to quickly learn and apply state, federal, CSU, and SJSU policies and procedures.
- Ability to advise potential students, parents, high school and community college staff individually and in group settings.

Posting Date

August 14, 2018

Application Screening

Application Screening begins September 5, 2018
Applications received before that date will receive first consideration.

This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Required Application Material:

Letter of interest
List of References
Complete SJSU Online Employment Application

Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.

Note To Applicant

Satisfactory completion of a background check (including a driminal records check) is required for employment. SJSU will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San Jos State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Equal Employment Statement

SJSU is an Equal Opportunity Affirmative Action employer. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability.

It is the policy of SJSU to provide reasonable accommodations for applicants with disabilities who self disclose.

Contact Information

One Washington Square San Jose, CA 95192-0046
Phone: 408-924-2250


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