CCP Social Work & Behavioral Health Manager
Hyde Park Campus
2012227 Medicine-Hospital Medicine
About the Unit
Hospital medicine is a newer and rapidly growing field within internal medicine whose physicians, ‘hospitalists', focus their practice on the care of hospitalized patients. Although clinical needs have been the driving force behind the growth of hospital medicine nationally, our program has always had a major academic focus on research, quality improvement, and teaching. The Comprehensive Care Physician (CCP) Program is an innovative program within the Section of Hospital Medicine that provides patients with complex medical and social needs a physician who cares for them both in the hospital and the clinic. The CCP physicians are supported by a multidisciplinary team that includes 3 social workers (1 licensed clinical social worker (LCSW) and 2 licensed social workers (LSWs)), 1 registered nurse, 1 licensed practice nurse, and 1 clinic coordinator.
The University of Chicago – Comprehensive Care Program is seeking an experienced Social Work & Behavioral Health Manager to join our team and directly oversee and coordinate CCP social service and behavioral health programs. Responsible for providing high quality clinical supervision and management of licensed social workers and community health workers in the CCP program in addition to providing direct social work services in the form of psycho-social support for a patients with acute, complex social needs. Adept in navigating and building relationships with social service agencies, community organizations and other external partners and supporting key program initiatives. This position requires deep background/experience in clinical social work and behavioral health provision in a health care setting for adults with complex social needs. Must be able to work well as a leader in a multidisciplinary clinical team.
- Direct oversight and coordination of social service and behavioral health programs.
- Provide clinical and task supervision for behavioral health staff including social work, community health workers, and other program staff.
- Ensure that program goals and scopes of service are met on social service, behavioral health projects and other initiatives under their supervision.
- Identify new opportunities for clinical program development and mechanisms for funding new programs ranging from external grant funding to third party payer funding models.
- Coordinate the behavioral health training program for graduate level social work students and/or counseling students including the selection, training, and supervision of student interns.
- Approximately 60% of the effort in this position will be dedicated to expanding CCP's capacity to provide clinical social work interventions and extending the reach of CCP.
- This includes conducting behavioral health therapy in both the ambulatory and inpatient settings for CCP/C4P patients.
- In a clinical setting, this individual provides brief and long-term psychotherapeutic counseling from a variety of treatment approaches including individual, couples, family and group therapy.
- Development, provision and billing of evidence-based, cognitive and behavioral group/individual psychotherapy. This includes clinical diagnostic evaluation, diagnosis and assessment of patients, ongoing case conceptualization and treatment planning, termination and relapse prevention.
- Additionally, the role will be responsible for the development and maintenance of a registry of patients receiving mental health services in collaboration with primary care physicians, psychiatrists and other members of the patient's care team.
- Provide follow up-care via appointments, visits or telephone contact and documents notes and ongoing treatment planning in the medical record.
- Provide direct social work services in the form of psycho-social support for a panel of acutely ill patients with complex ancillary needs, including management of care transition efforts.
- Contribute to the development of comprehensive service plan, assist patients in obtaining needed services, performs outreach, monitoring and follow-up to ensure that services are appropriate and modified when necessary.
- Participate in program quality process improvement and research activities.
- Prepare and present research findings and provides recurring and ad hoc summaries and reports to internal and external stakeholders.
- Provide clinical diagnostic evaluation and assessment of clients.
- Collaboratively create treatment plans with clients, and reassesses growth towards identified goals over the course of treatment and modifies treatment plans as necessary.
- Document all pertinent information including the maintenance of treatment notes.
- Bring an understanding of the psychosocial development, the influences of family and community and cultural diversity, as they interact with the receipt of holistic medical care.
- Actively participate in the integration of behavioral health services into other sections of the program including the establishment, implementation and oversight of collaborative programming and service delivery at a variety of clinical locations.
- Approximately 40% of the effort in this position will be devoted to executing administrative and supervisory responsibilities.
- This will include clinical program management, supervision of social service staff/interns (i.e. social workers, community health worker), development/execution of social needs assessment and programming and establishment of behavioral health program infrastructure and operations.
- Provide administrative leadership and clinical consultation on various program research initiatives related to CCP/C4P.
- Attend key program and research/operational meetings to provide program updates and manage the execution of CCP/C4P clinical social service programming, particularly as it relates to behavioral health, health insurance and financial needs programming.
- Facilitate the hiring, training, coaching, and evaluation of social work personnel/interns and community health workers.
- Direct the clinical supervision of all social workers, either through individual or group supervision, or through formal case consultations.
- Provide leadership in developing, maintaining and monitoring compliance with program targets and research agendas.
- Collaborate closely with the Director of CCP, Dr. Meltzer, and CCP Director of Operations and Business Development to provide clinical consultation and guidance on program development, implementation and evaluation.
- Responsible for navigating and establishing relevant community partnerships that support CCP/C4P social service operations and development.
- Experience working with social service and community agencies administrators and personnel required.
- Experienced with clinical supervision, mentorship, and leadership required.
- Knowledge of counseling theories, principles, and practices required.
- Knowledge of principles and practices of administration and management in public social welfare agencies required.
- Knowledge of current human service issues and theories required.
- Knowledge of managerial techniques and administrative practices required.
- Familiarity with evidence-based practice methods required.
Education and Experience:
- Advanced degree or higher in Social Work from an accredited institution required.
- Licensed Social Worker (LSW) or Licensed Clinical Social Worker (LCSW) required.
- 7 years of experience working with patients with complex medical and psychosocial care needs in a health care environment required.
- Cover Letter
NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application
Depends on Qualifications
Scheduled Weekly Hours
Job is Exempt?
Drug Test Required?
Does this position require incumbent to operate a vehicle on the job?
Health Screen Required?
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