CARE Services Program Coordinator
Kennesaw State University’s (KSU) Campus Awareness, Resource & Empowerment (CARE) Services offers support to students who have experienced homelessness, food insecurity and/or the foster care system. The CARE Services Program Coordinator will serve as the primary point of contact for at-risk students seeking assistance and guidance from CARE programs and outreach services. The Coordinator will cultivate campus and community engagement and provide direction and oversight in strategic operations for CARE’s Case Management program. Coordinate two food pantries on the Kennesaw and Marietta campuses, two on-campus apartments, temporary student work program, and volunteer opportunities for students, interns, and community volunteers and partners.
- Manage and coordinate CARE Case Management program; supervise interns and team members, develop and update policies and procedures, approve/review client cases and financial requests and network with campus partners
- Develop strategic plans, goals, and measurable objectives for CARE Pantry Services, including creating a tracking system to oversee client services, donations, volunteer hours, and pantry events
- Coordinate food drives and delivery programs with campus and community partners. Manage the collection and distribution of donations
- Track and compile monthly statistical reports to ensure outreach and services continue to meet defined goals and objectives
- Manage operations for both campus apartments; facilitate conversations with campus housing regarding move-in/move-out, facilitate maintenance requests, manage living spaces, and ensure tenants are following policies and procedures
- Supervise temporary work program for CARE students, including conducting and assessing follow-up meetings with placement and work sites. Oversee Future Owl program and provide direct support to homeless and foster youth
- Facilitate communications with Atlanta Community Food Bank (ACFB) to ensure CARE’s certification remains in good standing. Order monthly ACFB reports; manage food pickups and deliveries to restock pantry items
- Develop presentations and other marketing materials to promote on-campus and community educational programs, training, and signature events
- Prepare program assessment reports for current and future fundraising activities and grant proposals
- Effectively engage both campus and community stakeholders.
- The epitome of a CARE team member to all CARE staff, interns, volunteers, etc.
- Excellent interpersonal and communication skills
- Conduct effective workshops and presentations for diverse audiences
- Program management skills, complete tasks on time and within budget.
- Proficient with computer applications and programs such as Excel, Microsoft Word, social media platforms, etc.
- Adhere to confidentiality of student information
- Flexible work hours, evenings, weekends, and on-call
- Two (2) years post-degree experience with one (1) of those years of experience working with high school students and/or in higher education
- Experience working with minority, low-income populations, potential first-generation students and/or students with disabilities in the college educational setting and exposing them to post-secondary education
- Experience working in postsecondary education setting with experience working with application procedures, financial aid and scholarship opportunities
- Experience working with programs within the Department of Family Children Services.
- Experience with working with McKinney-Vento, Every Student Succeeds Act (ESSA), and the Homeless Assistance Programs under the U.S. Department of Housing and Urban Development
- Experience with EAB Advising and Banner Systems