Senior Office Assistant, Hampton Roads Center

Job description


Job Description Summary:

The Graduate School of Education and Human Development (GSEHD) Educational Leadership and Administration (ELA) program seeks a Senior Office Assistant to support the program director and work with faculty and staff to support the program and students. The primary focus for this position is providing customer service to visitors, staff, faculty, and students of the GSEHD programs at the Hampton Roads location. This position reports to the Associate Professor of Education Administration.

The key responsibilities include:
Greets faculty and students.
Answers the telephone and monitors organizational email account.
Schedules rooms for classes and special events (on and off-site).
Plans, coordinates, and sets up special events related to ELA programming or center events, such as doctoral dissertation defenses and social events.
Provides general administrative support to faculty and staff.
Sets up, tests and troubleshoots copier, computer, and A-V equipment.
Ensures computer updates are installed and maintenance is addressed on all equipment.
Monitors inventory and orders office supplies. Reconciles P-card expenses.
Opens and/or closes the GSEHD suite, securing the facility at the end of the class sessions. When the Center staff are not present, oversees operations and deals with any challenges that come up.
Cleans whiteboards, tables and straightens up classrooms.
Maintains the GSEHD office suite common areas, (ex: watering plants, disposing of food, cleaning out the refrigerators, general tidiness, etc.).
Performs other related duties as assigned. The omission of specific duties does not preclude the supervisor from assigning
duties that are logically related to the position.

Minimum Qualifications:

Qualified candidates will hold a high school diploma/GED plus 1.5 years of relevant professional experience, or, a Bachelor's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications:

Experience working in a customer-focused environment.
Comfortable working with audio-visual devices and the basic Microsoft suite of programs.
Detail-oriented with strong organizational skills, self-motivated, a demonstrated ability to manage multiple priorities and work under pressure to meet deadlines.
Excellent communicator with strong interpersonal, customer service, and communication skills.
Enjoy working as part of a team as well as independently to achieve program goals and objectives.
Ability to interact effectively with a diverse population at all levels and facilitate decision making and conflict resolution. Maintain a positive and constructive demeanor with all staff, students, faculty and vendors with professionalism, courtesy and respect.
Experience working within a higher education environment.

Typical Hiring Range $16.43 - $21.39 How is pay for new employees determined at GW?

Campus Location: Hampton, Virginia College/School/Department: Graduate School of Education & Human Development (GSEHD) Family Administration Sub-Family General Office Support Stream Service and Support Level Level 2 Full-Time/Part-Time: Full-Time Hours Per Week: 40 Work Schedule: 8:30a to 5:30p Position Designation: Non-Essential: Employees who are not required to work unless directed to do so by their supervisor. Telework: No Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants:

Employer will not sponsor for employment Visa status

Internal Applicants Only? No Posting Number: S007684 Job Open Date: 10/09/2018 Job Close Date: 10/18/2018 If temporary, grant funded or limited term appointment, position funded until: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement:

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.

Posting Specific Questions
Required fields are indicated with an asterisk (*).
  1. * Do you have experience working in higher education or in an academic setting?
    • Yes
    • No
  2. * Do you have experience working with audio-visual devices and the basic Microsoft suite of programs? If so, which devices and programs do you have experience with?
    (Open Ended Question)
  3. * What is your salary range expectation?
    (Open Ended Question)
  4. * Are you currently employed at the George Washington University?
    • Yes
    • No

Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

    Documents needed to Apply
    Required Documents
    1. Resume
    2. Cover Letter
    Optional Documents





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      Job No:
      Posted: 10/11/2018
      Application Due: 10/17/2018
      Work Type: