Office Associate (S00169)

Job description

Montgomery College is Maryland's premier community college, serving more than 60,000 students each year through credit and noncredit programs. We are dedicated to providing an exceptional education for all of our students, and we recognize that our faculty and staff are integral to our continued success. We give employees the environment, tools, and opportunities they need to make a difference.

Job Title
Office Associate (S00169)

Job Description Summary
Montgomery College, Office of Workforce Development & Continuing Education (WDCE) in Boyds MD, has need for a full-time Office Associate, position #S00169. This is a temporary with benefits, bargaining, non-exempt position. For non-exempt positions, employees are not eligible to work a secondary job at the College. The normal work schedule is Monday through Friday, 8:30 am - 5:00 pm.

Montgomery College is a public, fully accredited, open admission institution. Led by President DeRionne P. Pollard, Ph.D., MC is dedicated to student success and widely recognized for the quality and scope of its academic programs. Do you want to join us in our mission of providing an exceptional education and fostering student success? The faculty and staff of MC are integral to our continued excellence. We are looking for dedicated professionals for opportunities throughout the College.

Job Summary: The Under the general supervision of a higher level administrative professional, office manager, or department supervisor, positions within this job class assist faculty and staff by performing first-line administrative tasks that support the main functions of a unit or department. Responsibilities may include but are not limited to:
providing office support and customer service assistance, processing paperwork, office reception, and training/overseeing student assistants. Position interacts with both College and external entities to relay or obtain information or pass on instructions and informs other parties of matters requiring their attention. Contacts are primarily with the supervisor to receive assignments and with staff and the public for the purpose of exchanging information and responding to questions according to established policy and practice.

Job Description

Duties and responsibilities include but are not limited to:

  • Receives visitors and directs them to appropriate staff or offices; schedules/updates appointments or meetings.
  • Responds to telephone and in-person queries from staff, students, and the general public regarding College/departmental policies, processes, programs, and services.
  • Resolves routine customer service issues.
  • Types documents such as letters, memoranda, syllabi, tests, course materials, and forms.
  • Proofs, edits, and disseminates materials for faculty and staff.
  • Reviews forms and documents submitted to department, verifies information, performs necessary calculation or coding, and enters data into computerized record systems.
  • Updates/maintains manual and automated unit files and records and ensures confidentiality of files and records by controlling access to and release of information.
  • Gathers, receives, and compiles data from several sources to prepare informational or statistical reports according to established procedures.
  • Fills-in for administrative professional in their absence.
  • Trains/directs student aide.
  • Performs other duties as assigned.

Required Qualifications:
  • High school diploma or G.E.D. Some coursework in word processing and office practices.
  • Clerical and/or secretarial experience including: working in a fast-paced office setting; formatting/creating word processing documents and reports; and resolving customer service issues.
  • Knowledge of proper business English, grammar, and spelling; standard office procedures and equipment; College/departmental policies and procedures; and standard office applications used at the College, and College/unit specific software applications such as Banner.
  • Skill in proofreading, verifying data and producing typed materials, and
  • communicating effectively in a diverse/multi-cultural environment.
  • Ability to understand and apply College policies and procedures, unit guidelines and processes; maintain confidentiality where appropriate; work effectively in a fast paced environment with frequent interruptions; deliver quality customer service under hectic or stressful conditions; prioritize tasks; and work independently or as part of a team.
  • Eligible applicants must currently be authorized to work in the United States and not require employer visa sponsorship.

Preferred Qualifications:
  • Associate degree

Application Process:

Apply online at, Applications must be received by Wednesday, October 17, 2018.

Be sure to complete a set of pre-screening questions and e-sign your application.

Failure to complete the pre-screening questions or to e-sign your application will automatically result in your elimination from consideration for this position.

Our benefits package includes: generous paid vacation, sick, paid holidays, medical, dental, vision, group legal benefits, professional development, retirement plan, educational assistance, tuition waiver for employee and dependents, wellness programming including onsite gyms, pools and classes.

For disability- related accommodations, please call 240-567-5353

or send an email to: [email protected]

Montgomery College is an academic institution committed to promoting

equal opportunity and fostering diversity among its student body, faculty, and staff.

Closing Date
Wednesday, October 17, 2018

Montgomery College is a tobacco-free and smoke-free workplace

For disability-related accommodations, please call 240-567-5353

or send an email to: [email protected]

Montgomery College is an academic institution committed to promoting

equal opportunity and fostering diversity among its student body, faculty, and staff.

About UsI am proud of the work of Montgomery College. It is a remarkable organization, focused on student excellence, equity, and inclusion. We are intentionally building a college that takes responsibility for equitable outcomes and successful pathways for all of our students.

I am committed to hiring faculty, staff, and employees who embrace this vision-and who reflect the diversity of our college community. Our students come to us from more than 160 countries, joining a student body that reflects a changing America, rich in cultural and geographic difference. We are proud of our diversity and our excellence in academic affairs, student affairs, operations, and community advancement.

I am looking for bold, innovative, and courageous faculty and staff to join the outstanding employees of Montgomery College. Are you uncompromising in your focus on student success? Are you rigorous in your attention to equitable outcomes for all students? Do you embrace data, technology, and innovation? Can you stretch to meet the needs of today's and tomorrow's students?

We are truly a unique college. For 70 years, Montgomery College has been on the leading edge, and we intend to stay there. We believe deeply in the mission of community colleges, and we are committed to empowering our students to change their lives and to enrich the life of the community. We hold ourselves accountable for the results.

If any of this resonates with you, I welcome your consideration of the employment announcement below. Make your move-and I look forward to working with you at Montgomery College.

Be well,

DeRionne P. Pollard, Ph.D.

President, Montgomery College

MD - Montgomery County
Part time





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Job No:
Posted: 10/11/2018
Application Due: 10/18/2018
Work Type: