Position Summary: This position is responsible for technical support, training delivery, project management in a variety of statewide locations and is a valuable member of the OIT Field Service Operations Team. The position is based out of the Athens Campus and reports to the OIT IT Sr. Manager in Statesboro, GA. It works collaboratively with other IT Professionals in Calhoun, Fort, Valley, Griffin, and Tifton. This is a specialized, highly-responsible position requiring a broad understanding of information technologies in the modern enterprise. The Field Services Computing Professional is typically expected to be the local IT expert for each Cooperative Extension office with the ability to prescribe, configure, secure, deploy and support software, hardware resources, server and storage systems and networking infrastructure. A person in this position must be able to strategically evaluate and prescribe technological solutions necessary to meet the operational needs of the local office while adhering to the requirements of existing laws, standards and policies. Tactically, the Field Services Computing Professional must be capable of triaging technological issues; reconciling competing priorities, communicating effectively; demonstrating exceptional customer service; and exhibiting the capacity to independently research, assess and adapt to changing technologies.
Responsibilities: Coordinate with state, regional, and local UGA management, as well as local government and UGA EITS IT personnel to 1) ensure staff have appropriate and consistent access to UGA IT resources and information systems; 2) assist in the planning, development, organization and delivery of training events/programs; and 3) make recommendations for IT solutions and implementation strategies appropriate for meeting the goals and objectives of projects, grants and/or other initiatives.
Qualifications: See IT LEADERSHIP MATRIX
About UGA: The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state's oldest, most comprehensive, and most diversified institution of higher education (http://www.uga.edu/). UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,600 full-time staff. The University's enrollment exceeds 36,000 students including over 27,500 undergraduates and over 8,500 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.
Full time/Part time: Full Time
EEO Policy Statement: The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status.