Communication Dispatcher II-Public Safety

Job description

Category: Classified Staff

Department: Public Safety

Locations: Boston, MA

Posted: Oct 09, '18

Type: Full-time

Ref No.: CLA

About Bunker Hill Community College:

Bunker Hill Community College is the largest community college in Massachusetts, serving more than 14,000 students each semester across all modes of instruction. Ranked among the 25 fastest growing public two-year colleges in the United States, BHCC is a multi-campus institution with vibrant, urban campuses in Boston, MA, in nearby Chelsea, MA, and at three satellite locations within the Greater Boston area. BHCC is part of the Massachusetts public higher education system, which includes 15 community colleges.

BHCC offers 103 certificate and degree programs that prepare students to enter four-year institutions or to enter the workforce prepared for better and more highly skilled jobs. Sixty-seven percent of students are people of color and more than fifty percent are women.

Bunker Hill Community College BHCC is nationally recognized as a Leader College by Achieving the Dream and is one of four colleges awarded the National Gates Foundation Achieving the Dream Catalyst grant.


BHCC is a progressive institution guided by five goals: to Foster Student Success, Strengthen Career, Transfer and Workforce Readiness, Advance Diversity, Inclusion and Equity and Develop the College's Infrastructure. The College is committed to a learning community teaching/learning environment and, as an Achieving the Dream institution, is focused on data-driven student success.

Living in Boston:

Boston prides itself on being one of the most livable cities in America with twenty-one diverse neighborhoods offering exceptional medical facilities, vibrant neighborhood business districts, museums, galleries and an extensive network of parks and outdoor recreational areas. Unemployment consistently tracks lower than the national average and job growth in 2014 and 2015 were ahead of projections. Eighty-plus colleges and a quarter of a million college students in the area make Boston one of the country's "youngest major metropolis," according to Boston magazine. Suburbs outside of Boston offer affordable housing options with easy access to public transportation.

Job Description:

Transmit messages from a radio communications base station; monitor various radio frequencies; operate radio transmitting and receiving equipment; maintain records and logs of messages; search files to obtain information; coordinate radio communications and perform related work as required.


  • One year of full-time or equivalent part-time experience in the operation of radio receiving and transmitting equipment.
  • Must pass a dispatch entry level psychological screening
  • Ability to read, write and comprehend the English language
  • Ability to speak clearly and distinctly and to give oral instructions in a precise, understandable manner
  • Ability to gather information through questioning individuals and by examining records and documents.
  • Ability to deal tactfully with others and to maintain a calm manner, make decisions and act quickly in stressful and emergency situations.
  • Proven ability to work with a diverse faculty, staff and student population

Preferred Qualifications:

  • Associates degree or a combination of education and experience. Experience in higher education
  • Customer service experience First Responder/CPR certified
  • One year of experience with Omnigo/Report Exec dispatch software

Additional Information:

Salary: $699.73/wk.

Shift: Monday-Friday 3:30 p.m.-11:00p.m.

Closing Date: October 18, 2018

Application Instructions:

To be considered for this position please upload the following documents to your account:

  • Resume
  • Cover Letter

Please be sure to address the Required Qualifications in your documents.

If you need assistance applying through this website please contact our online Help Desk HERE





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Job No:
Posted: 10/10/2018
Application Due: 10/19/2018
Work Type: