Specialist II, Student Support

Location
Kingwood, TX
Posted
Oct 06, 2018
Institution Type
Four-Year Institution

Commitment to Mission:

This job carries with it the obligation to uphold the Mission of Lone Star College (LSC) in carrying out the duties of the position. A commitment to positive interpersonal behaviors, professional communication, diversity, integrity, leadership, stewardship, respect and accountability to LSC students and employees is essential.

Cultural Beliefs:
  • Students Matter
  • Inspire Excellence
  • Act Intentionally
  • Better Together
  • No Fear!
  • Trust!

The Chronicle of Higher Education's " Great Colleges to Work For " is designed to recognize colleges that have been successful in creating great workplaces and to further research and understanding of the factors, dynamics and influences that have the most impact on organizational culture at higher education institutions.

Lone Star College was recognized in five areas: Confidence in Senior Leadership; Diversity; Facilities, Workspace & Security; Job Satisfaction; and Work/Life Balance.

Campus Marketing Statement:

Lone Star College-Kingwood

Lone Star College offers high-quality, affordable academic transfer and career training education to 99,000 students each semester. LSC is training tomorrow's workforce today and redefining the community college experience to support student success. Stephen C. Head, Ph.D., serves as chancellor of LSC, the largest institution of higher education in the Houston area with an annual economic impact of nearly $3 billion.

LSC, which consists of six colleges, eight centers, two university centers, Lone Star Corporate College and LSC-Online, was named a 2017 Great Colleges to Work For by the Chronicle of Higher Education. To learn more, visit LoneStar.edu.

Lone Star College-Kingwood, an innovative and dynamic community college located in the pine-forested suburbs of northeast Houston, has an opening for someone interested in working with a diverse group of colleagues who want to make a difference in the lives of students and grow professionally. Kingwood focuses on fulfilling individual dreams and enhancing community life and offers unique programs in respiratory care, computer gaming and dental hygiene.

Campus address is 20000 Kingwood Drive. Kingwood, Texas 77339-3801

Position Summary:

The Specialist II, Student Support provides transcript evaluations and assists students with other areas of the application/registration process. Registers/drops students from courses; updates student program plans; assists graduation specialist with degree audits and graduation tracking/processing and assists health occupation department during their various application periods. Assists with state reporting queries. The Specialist II is the first point of contact to students and provide them with information on admissions. Helps students fill out and complete admission applications and ensures the student is directed to the proper advisor that is specific to their needs.

Job Functions:
  1. Receive transcripts by mail, electronic delivery, or in person and process evaluation
  2. Assist with degree audits for students who have applied for graduation
  3. Run advisement reports and update student information within graduation tracking
  4. Register and drop students from courses; update student program plans as requested
  5. Run various queries for state reporting and audit student accounts to update information and clear queries for purposes of state reporting
  6. Provide backup to student services front desk by assistance with student questions regarding account holds, transfer credit inquiries, registration issues, etc.
  7. Provide assistance to health occupations departments throughout the various application sessions for nursing, dental hygiene, OTA with transcript and testing transfer questions, program requirement issues and student account information
  8. Analyze student information
  9. Complete routine administrative work such as filing and picking up mail
  10. Scan transcripts and other sensitive information
  11. Responsible for other reasonable related duties as assigned

Knowledge, Skills, & Abilities:
  • Strong attention to detail
  • Ability to use software products
  • Ability to work on multiple projects
  • Ability to document expenses

Physical Abilities:
  • The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items, such as papers, books, or small parts; or driving an automobile. No special physical demands are required to perform the work.

Salary:

$30,000

Work Schedule & Conditions:
  • Equipment used includes, PC workstation running on a LAN in a Microsoft Windows environment, calculator, phone and other general office equipment
  • Internal and external contacts as needed to carry out the functions of the position
  • Work is performed in an internal office environment with minimal exposure to health or safety hazards


Special Instructions:

Please go to your profile page. To add a file, select the "attachments" tab. Click on the "add" tab. Click "Browse" and select the file you want to attach. Then click "attach." It will redirect you back to the general profile page. Repeat steps to add additional documents.

Tips: You can only attach a maximum of five (5) files no larger than 2MB (2097151 bytes) each. The total file capacity is 10MB. If your individual file exceeds the file limit, you will receive an error message. The search tool recruiter's use for candidates will not be able to analyze the content of some attached files, mostly image files, and compressed files (zip). The recommended file attachments are word or pdf files.

You must limit your file name to 40 characters or less.

Duration of Job Posting:

Position posted until filled

Qualifications

Required:
  • High School Diploma or GED and at least 1 year of experience, or an equivalent combination of education and experience

Benefits Marketing Statement:

By joining our top-notch institution, you will enjoy being a part of an organization that offers a supportive, collegial work environment and excellent work/life balance.

This includes 22-23 days paid holidays and up to 12 annual vacation days, full comprehensive benefits package, wellness program, professional development opportunities and more.

How to Apply:

ALL APPLICANTS MUST APPLY ONLINE ONLY!

We will not accept application material received via fax, email, mail, or hand delivered.

Postings for part-time and adjunct positions are active for the academic year. By selecting the option

to receive notifications on your profile, you will begin receiving electronic communication regarding new opportunities with Lone Star College (LSC).

If selected for an interview, a recruiter will contact you by phone, or email to schedule an interview.

Lone Star College participates in the E-Verify program, under which Lone Star College provides the federal government with information from each new employee's Form I-9 to confirm that the employee is authorized to work in the United States.

More information on the E-Verify program is available at www.dhs.gov/E-Verify

Lone Star College is an EEO Employer. All positions are subject to a criminal background check.

Primary Location: US-Texas-Kingwood
Work Locations: 20000 Kingwood Dr (0200) , 20000 Kingwood Dr , Kingwood , 77339
Job: Student Services
Organization: LSC Kingwood - 02
Schedule: Full-time
Shift: Day Job
Employee Status: Regular
Job Level: Entry Level
Travel: No
Required Documents: Resume/Curriculum Vitae
Job Posting: Oct 5, 2018, 7:29:36 PM

PI104764266

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