Coordinator – Residence Life

El Paso, Texas
$27,996 annually. An on-campus, furnished apartment is also provided as part of this role.
Oct 04, 2018
Administrative Jobs
Student Affairs, Residence Life
Institution Type
Four-Year Institution

Summary:  Provides overall management and leadership to residential communities.  Principal responsibilities include student staff supervision and development, residential education, community development, crisis management, general administration and building management, student discipline, support for hall council/association, summer operations, and other department/university-wide responsibilities. Serves as the primary professional staff member available in student housing for student contact, thus, must be available to students in the evenings and weekend as required.  Position requires individual to reside on-campus. 

Statement of Duties and Responsibilities:

Staff Supervision and Development

Provides leadership, supervision, and professional/leadership development for student staff (Resident Assistants, Program Assistants, etc.) and support of their personal and para-professional development through periodic performance reviews

Participates in selection and hiring of student staff members and provides staff professional development and leadership training including the leadership and members of the Residence Hall Association (RHA).

Support the professional development and training of all student staff who work in the department.

Residential Education

Responsible for creating an inclusive culture that not only fosters learning but embraces differences such as sexual orientation, gender, race, ethnicity, disability, age, religion, and national origin

Develops, implements, and facilitates programs and activities that foster learning and community development as well as supervise student staff in facilitating these types of programs and activities. 

Responds to and counsels students on academic, professional and social issues that arise.

Develops, implements and conducts program/activity assessment that includes but is not limited to evidence of student learning, student and customer satisfaction, and specific and measurable goals in order to support and measure student success.

Community Development

Responsible for fostering a sense of community in residential communities by working collaboratively with faculty, departments, Colleges/Schools and administration in developing, leading and assessing a culturally inclusive residential program with programs/activities that support first-year experience, high-impact activities, and academic success initiatives, along with independent living environments for juniors, seniors and graduate students.

Provides guidance and referral assistance to campus and community resources to students as needed.

Coordinates the department’s response to roommate conflicts and other resident concerns.

Identify at-risk students through personal and staff interactions, and advices students about resources and support available to them on and off-campus.

Crisis Management

Participates in on-call duty rotation to provide support to the residential population.

Responsible for the management and referral of incidents that occur in the residential community to the appropriate departments.

Works closely with the Division of Student Affairs, Dean of Student’s Office, University Counseling Center, University Police Department, and other campus/local resources.

Administration and Building Management

Responsible for day to day administrative and oversight of designated residential communities.

Provide hands-on leadership during move-in and move-out times.

Facilitate building tours for perspective students.

Conduct Health and Safety Inspections.

Coordinate program budgets for staff and events.

Work collaboratively with staff to coordinates room and roommate assignments, proper management of keys and access to properties as well as damage accountability and billing process for residents.

Build relationships with housekeeping, maintenance, and other departments to ensure the physical environment is maintained at optimum levels.

Student Conduct

Responsible for the adjudication of student conduct for specific alleged incidents that occur in designated residential communities to include timeliness of response, the management of files, assurance of due process and direct communication with the Office of Student Conduct and Conflict Resolution.

Develops pro-active solutions and education/awareness campaigns to address student conduct issues and to prevent behavior from occurring and help students understand resources that are available to them.

Leadership Development

Responsible for the development of student leadership opportunities within the department most notably, the Residence Hall Association (RHA).

Recruits and actively supports the formation of hall council(s).

Facilitates individual and team development opportunities for student leaders in housing and campus-wide.

Summer Operations

Responsible for summer collateral assignment(s) including but not limited to summer programming for current students, facilitation of RA training, support for summer conferences, guest housing and new student orientation and department presentations.

Department/University-Wide Responsibilities

Responsible for assisting with a variety of departmental and/or campus-wide projects, activities and initiatives including university recruitment, new and prospective student activities and participation on department, Division and campus-wide committees.

Assist with updating information for the department website and social media platforms.

Knowledge of all Microsoft Office software and able to learn and use institutional software systems.

Required to live on campus, full-time and support residents in the evenings and on the weekends.  (Fully-furnished apartment provided).

Complies with all State and University policies.

Other duties may be assigned.

Supervisory Responsibilities: Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.


Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Education required:    Bachelor’s Degree from an accredited university.

Minimum Experience required:  Prior Residence Life and Housing or Student Affairs experience. Demonstrated leadership and administrative experience and ability to work with, manage, and train large groups. Prior experience with and/or supervision of student staff required.

Preferred Education:  Master’s Degree in student affairs, higher education leadership, college student development or similar field from an accredited university.

Preferred Experience:  Two years in a graduate assistantship within residence life and one year of professional residence life experience OR three years of professional experience in Residence Life


UTEP is an Equal Opportunity Employer

Interested candidates may apply by visiting