Job description

Duties: Reporting to the Associate Director, External Relations and with direct input from the Executive Director, plans, manages, executes and evaluates communications, membership and customer development strategies, including but not limited to the following:

Maintain regular communications with LDC constituents, stakeholders, members, customers, former members, contributors, collaborators and sponsors. Identify new community needs and communicate these to upper management for consideration. Assist projects with internal and external communications.

Manage, edit and curate content in all communications, including print, online, digital, electronic, social and public relations.

Maintain LDC website content and coordinate site updates and additions, including liaison with LDC and Penn technical staff as necessary.

Coordinate LDC conference participation, including: developing the annual schedule of worldwide conferences that are relevant to LDC; communicating those to the Associate Director, External Relations as well as all senior LDC management for selection; and working across LDC groups to maximize effective participation. Develop/maintain LDC conference presence, preparing print material, maintaining the conference kit, managing the exhibit table at selected conferences (involves some domestic and international travel) and conducting related research.

Coordinate LDC customer development tasks, communications projects, outreach activities and market research, developing contact strategies and messaging consistent with overall objectives; identify and contact potential customers; manage related communications across all LDC platforms; coordinate with groups and individuals within and outside LDC as needed; and measure results.

Develop the annual Marketing Plan, manage the individual projects it contains in order to reach LDC annual goals, conduct periodic meetings about the plan for the External Relations Group and measure Plan results.

Supervise the activities of the Membership Office, including coordinating and delegating communications with members, nonmembers and licensees as appropriate.

Supervise full-time Membership Office staff and part-time External Relations staff.

Qualifications: REQUIRED:

Bachelor's degree in communications, marketing or related field plus 3-5 years of experience, or equivalent combination of education and experience

Experience in developing, implementing and evaluating communications and customer development strategies and outreach activities

Exemplary writing, oral communication, interpersonal and organizational skills

Demonstrated ability to translate complex, technical concepts into accessible outputs

Strong working knowledge of digital communications and their analytics across all platforms and channels

Ability to utilize a variety of software programs for design and content management

Experience with Adobe Creative Suite

The ability to work independently and collaboratively at all levels and with diverse constituencies across academic, cultural, international, organizational and expertise boundaries

Ability to work effectively with a variety of full-time and part-time staff, contractors and vendors

Prior experience supervising staff

Some domestic and international travel and evening and weekend work to attend conferences and events

Professional level writing sample


Experience with educational or research organizations

Experience with Drupal content management system

Reference Number: 02-30049

Salary Grade: 026

Employment Type: Exempt

Org: Linguistic Data Consortium

Special Requirements: Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

Job Family: A-General/Professional Administrative




Diversity Profile: University



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Job No:
Posted: 9/29/2018
Application Due: 11/28/2018
Work Type: