ADMIN ASST B

Location
Philadelphia, PA
Posted
Sep 16, 2018
Institution Type
Four-Year Institution

Duties: This position provides administrative support in the University college counseling center. The administrative assistant interfaces with students both in-person and on the telephone and provides support to the clinical staff at CAPS. Responsibilities include checking in students, answering busy phone lines, scheduling appointments, transferring calls (for students or concerned others), scanning and logging paperwork and preparing conference rooms for meetings. This position also provides coverage for other administrative positions on a daily basis for breaks and other times as needed. Other duties include scoring assessments and creating and/or editing group flyers and upkeep of brochures in waiting room area. The successful applicant must have a high school diploma or equivalent, maintain a professional and courteous presence in a confidential environment, and have previous experience with Microsoft applications. Experience answering multiple telephone lines in an office is a must; scheduling experience is a plus and previous experience working with students is highly preferred.

Qualifications: Minimum requirement is a High School Diploma or GED and at least 3 to 5 years' experience or equivalent combination of education and experience is required. Preferred candidates will have an Associates or Bachelor's Degree. The successful applicant will maintain a professional and courteous presence in a confidential environment, and have previous experience with Microsoft applications. Experience answering multiple telephone lines in an office is a must; previous experience working with students is highly preferred.

Ability to effectively and professionally manage multiple demands simultaneously is needed. CAPS is seeking a candidate with exceptional customer service skills.

Reference Number: 85-29966

Salary Grade: 024

Employment Type: Non-Exempt

Org: Counseling and Psychological Services

Special Requirements:

Job Family: X-Secretarial/Administrative

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