UCCS Downtown Site Director

Job description

The University of Colorado Colorado Springs (UCCS) is one of four campuses in the University of Colorado system and is home to over 12,400 undergraduate and 1,800 graduate students. UCCS is among the fastest growing universities in the state and is consistently ranked as one of the top Western regional universities by U.S. New & World Report. Colorado Springs, (pop. 400K+) is situated at the base of Pikes Peak, offers many recreational and cultural activities and was recently ranked by U.S. News and World Report as one of the top Best Places to Live in the U.S.



The UCCS Downtown Site Director will be responsible for the facilitation of UCCS Downtown site including programs, events, recruitment and facilities. The University's goal is to expand the educational purposes of UCCS and meet educational needs of the Colorado Springs downtown community. This position will be focused on bringing community and the university together for life-long learning. The Site Director is responsible for building relationships and fostering an environment that supports a diverse population of students, staff, faculty and community engagement. The position requires a fluid work schedule for facilitating early morning meetings, special events, weekends and evening programs. The position will interface with numerous staff, colleges and departments on the main campus to ensure program delivery. This position will have knowledge of campus processes and policy. This position reports directly to the Dean of the School of Public Affairs and will be rotated to other Colleges every three years. The Site Director will oversee all aspects of the downtown facility to ensure objectives are managed in accordance with policies and procedures including safe work practices.

Job Duties


  • Ability to work independently and maintain a flexible work schedule.
  • Coordinate with main campus to provide necessary services to deliver program outcomes.
  • Fosters two-way dialogues with employees to collect feedback.
  • Assist in coordinating weekly and monthly events.
  • Provide a high level of customer service by responding to daily inquiries relating to University policies, programs and procedures.
  • Responsible for assisting with day-to-day student, staff and guest experience.
  • Set the tone for a fun and lively Downtown presence.
  • Greet guests, answer telephone calls, and manage a system for back-up if unavailable.
  • Provide notification through designated communication workflow regarding the upkeep of the office, need for office repairs and request for office supplies.
  • Perform a variety of administrative duties, including but not limited to, reports, room assignments, check-in/check-out procedures.

Site Coordination
  • Welcome students, alumni, and the public to the site providing information and understanding
  • Facilitate events, programs, information, logistics, A/V, supplies, security, maintenance.
  • Develop and maintain communications strategies including website, recruitment collateral and program information
  • Establish and maintain effective working relationships with all segments of the UCCS downtown program staff including, but not limited to College of Education, College of Business, Office of Alumni, and Cybersecurity.
  • Cultivate effective and mutually supportive working relationships with members of the campus community
  • Facilities Management: Monitor physical condition of UCCS Downtown, working collaboratively with landlord and site participants on maintenance, public safety, access, etc. and will report and follow-up on work requests, damages, and facility emergencies.
  • Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements with responsible program staff.
  • Provide an inclusive community of employees within the office to promote work/life integration and work-day enjoyment.
  • Develop, maintain and promote positive and professional relationships with internal staff, volunteers, members, vendors, contractors, media and the public to achieve departmental and organizational goals.

Knowledge, Skills, and Abilities
  • Site-Coordinator must demonstrate the ability to recognize problems and generate viable alternatives based on existing resources, guidelines, and capabilities.
  • Demonstrated organizational skills including ability to coordinate multiple projects with coinciding deadlines; proven success in generating innovative solutions and strategies to complicated service and resource challenges.
  • Proven ability to work on several tasks simultaneously. Skill at responding effectively to priorities and setting deadlines.
  • Ability to effectively work with invited guests, donors, government officials and university VIPs.
  • Experience maintaining a high standard of productivity within a broad scope of responsibility despite frequent interruptions. Ability to complete large volume of diverse tasks efficiently, meeting established deadlines.
  • Highly developed judgment, decision-making and problem recognition/avoidance/resolution skills, including skill in determining those issues/problems that need to be brought to management's attention.
  • Ability to give clear directives and use independent, rational judgment to make optimal decisions.
  • Demonstrated organizational and project management skills to work successfully with main campus.
  • Highly developed interpersonal communication skills including political acumen and social perceptiveness.
  • Excellent verbal and written communication skills to effectively communicate with diverse populations with competing priorities
  • Advanced administrative and organizational skills (including the ability to effectively utilize computer hardware and software tools such as Microsoft Word, Excel, PowerPoint).

This position has been determined to be exempt from the overtime provisions of the Fair Labor Standards Act (FLSA).

Salary Range: $55,000.00 - $62,000.00

The University of Colorado, Colorado Springs offers a full benefits package. Information on University benefits programs, including eligibility, is located at http://www.cu.edu/employee-services.

The University of Colorado is committed to providing a safe and productive learning, living and working community. To assist in achieving this goal, we conduct background investigations for all prospective applicants being considered for employment. Background investigations include a criminal history record check, and when appropriate, a financial and/or motor vehicle history check.


Minimum Requirements
  • Bachelor's degree required: Business Administration, Event Management, Marketing, or related field.
  • Minimum of 5 years demonstrated experience with the job duties and KSA's listed in the job description.

Preferred Qualifications
  • Master's Degree
  • Event management experience
  • Community engagement experience
  • Experience with UCCS

Special Instructions to Applicants:• Applications submitted by September 28, 2018 will receive full consideration. • Applications submitted through email or surface mail will not be considered. Please apply at www.cu.edu/cu-careers. • Upon request, please be prepared to provide five professional references (at least two previous/current supervisors), including their email contact information. • Official Transcripts will be required upon hire.

If you have technical difficulties with your application, please contact the CU Careers help desk at 303-860-4200 #5 or [email protected] Job related inquiries should be directed to the posting contact.

Application Materials Required:Cover Letter, Resume/CV, Unofficial transcript(s)

Job Category: Business Services

Primary Location: Colorado Springs

Department: C0001 -- Colorado Springs Campus - 40091 - Continuing Education

Schedule: Full-time

Posting Date: Sep 14, 2018

Closing Date: Ongoing

Posting Contact Name: Stephanie Finley-Fortune

Posting Contact Email: [email protected]

Position Number: 00752413





Diversity Profile: University



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Job No:
Posted: 9/16/2018
Application Due: 11/15/2018
Work Type: