Associate Director Off Campus Student Life and Community Engagement

Job description

Associate Director Off Campus Student Life and Community Engagement

University of Massachusetts Amherst

Under the general direction of the Associate Dean for Off Campus Student Life and Community Engagement, develops and implements personal and academic success support programs and resources for off campus students, graduate students, nontraditional students, student-parents, home insecure and/or disadvantaged populations. Directs the daily operations of the Off Campus Student Center and Student-Parent Support programs, supervision of graduate student staff, design and implementation of educational programs, publications, outreach, community-building events, and support groups with an overall goal of fostering and improving relations with neighbors, local government officials, community agencies and services that assist these populations.

Essential Functions:

  • Coordinate the implementation of programs and services for off campus students and student-parent families.
  • Manage daily operations of the office,its programs and services to foster a sense of community, diversity, inclusion and connection to University supports.
  • Recruit, hire, and supervise graduate and undergraduate student workers, and provide assessment and projection of staffing needs.
  • Research, and implement best practices in working with students who are parents, maintain broad knowledge of trends in higher education that influence commuter, nontraditional, and pregnant and parenting students.
  • Support University/community partnerships through community development and community service.
  • Provide professional level support to the Associate Dean and assist with initiatives that foster and maintain positive relationships among University officials, town officials, landlords, students, police, and parenting support programs as appropriate.
  • Develop and foster effective relationships with collaborating departments, agencies, and groups to promote a healthy, safe, and vibrant community for students and neighbors.
  • Respond to individual student concerns, make student-centered referrals, and intervene with administrative, academic and community agencies as needed.
  • Review, analyze and revise policy statements, publications, manuals and training protocols, as well as relevant website content, publications, and workshops.
  • Administer the undergraduate child care tuition assistance program; including, planning budget and determining subsidy allocations, advertising the program, screening applicants to determine eligibility, and notifying providers of subsidy determination.
  • Maintain records required for grant reporting and meet all related compliance and reporting requirements.
  • Prepare reports for internal and external purposes.
  • Promote quality of life and safety for students in the local community. Provide community outreach and education, and maintain effective communication and working relationships with related on campus and off campus agencies.
  • Represent the University and the office at on and off campus meetings.
  • Advise and assist students with concerns regarding off campus, transitional issues, home insecurity, and child care.
  • Administer the Party Smart Registration program.
  • Co-create, implement and distribute communication and marketing plans regarding initiatives for off campus safety programs.
  • Track reported off campus quality of life violations and review arrests/citations to identify trends and themes.
  • Inform Associate Dean for Off Campus Student Life and Community Engagement of emerging problem properties and assist in related preventive and follow-up educational efforts.

Other Functions:

  • Performs related duties as assigned or required to meet Department, Executive Area/Division, and University goals and objectives.
  • Understands responsibilities with respect to Title IX, Clery and other compliance requirements.
  • Demonstrates capacity, skill and willingness to engage students and contribute to student success.
  • Works collaboratively with other campus stakeholders to fulfill the mission of Student Affairs and Campus Life.
  • Understands responsibilities with respect to conflicts of interest and behaves in ways consistent both with law and with University policy.
  • Contributes toward creating a positive and respectful workplace defined by personal and professional competence, integrity, and collaboration.
  • Understands and contributes to implementation of departmental and institutional goals for achieving non-discrimination and creating a respectful, inclusive environment that is supportive of diversity.
  • Uses access to sensitive and/or not yet public university related information only in the performance of the responsibilities of position and exercises care to prevent unnecessary disclosure to others.

Minimum Qualifications:

  • Master's degree in higher education administration, public policy, public health, or related field. At least two years post-bachelor work experience in program planning and delivery, assessment and reporting that specifically relates to community building, risk reduction, responsible off campus living and town/gown issues.
  • Massachusetts Driver's License upon hire
  • Demonstrated ability and experience in developing and maintaining positive, collaborative relationships with internal and external constituencies.
  • Demonstrated experience with website development, social media platforms, and data analysis and reporting.
  • Two years of experience in program/event planning and implementation that specifically relates to community building and relationship building among diverse stakeholders in student affairs.
  • Demonstrated skills in a variety of educational methods including presentations, trainings, individual consultation, online course development, and small group discussion/facilitation.
  • Ability to lift, transport, and deliver materials of heavy weight; i.e., 30-60 lbs. Acquire and deliver all necessary program materials and supplies.
  • Strong interpersonal, supervisory and customer service skills. Direct experience supervising volunteers and undergraduate and graduate students.
  • Demonstrated ability to work with diverse and non-traditional populations. Experience advising college aged students.
  • Experience working on town/gown problem solving workgroups related to quality of life. Excellent judgement and ability to deal with difficult/sensitive situations.

Additional Details:

  • Required to work some nights
  • Required to work some weekends

Work Schedule:

Monday – Friday 8:30am to 5:00pm

Salary Information:

The salary range for this position is a Level 27 (see salary chart):

Special Instructions to Applicants:

Apply by Friday, September 21, 2018. To apply, please submit: 1) a cover letter summarizing interests and qualifications, 2) a complete resume or curriculum vitae, and 3) contact information for 3 professional references to:

UMass Amherst is committed to a policy of equal opportunity without regard to race, color, religion, gender, gender identity or expression, age, sexual orientation, national origin, ancestry, disability, military status, or genetic information in employment, admission to and participation in academic programs, activities, and services, and the selection of vendors who provide services or products to the University. To fulfill that policy, UMass Amherst is further committed to a program of affirmative action to eliminate or mitigate artificial barriers and to increase opportunities for the recruitment and advancement of qualified minorities, women, persons with disabilities, and covered veterans. It is the policy of the UMass Amherst to comply with the applicable federal and state statutes, rules, and regulations concerning equal opportunity and affirmative action.





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Job No:
Posted: 9/14/2018
Application Due: 11/13/2018
Work Type: