Print, Design & Receiving Technician
Posting # 2018-1307
Location US-WI-Eau Claire
Category Support Staff
Close Date 9/30/2018
FLSA Status Non-Exempt
Hourly Pay Rate/Salary Based on hourly staff, level 4: starting rate of $15.46 and midpoint of $17.78. Pay rate will be commensurate with qualifications.
Hours per Week 40
Work Schedule 8 a.m. - 4:30 p.m. Monday - Friday. This position is customer-focused and may require the ability to adjust schedule to meet College, department and customer needs.
Anticipated Start Date As soon as possible
Overview and Responsibilities
The Print, Design, and Receiving Technician has shared responsibility for the daily operation of duplicating services, receiving, and mailroom. This position provides printing, layout, and design services, operates digital imaging devices and bindery equipment, performs receiving functions, and provides coordination of college printing equipment.
- CVTC publishing and duplicating:
- Provide graphic design and project editing services for projects from internal customers.
- Design and execute printing projects in accordance with College marketing standards.
- Learn and maintain current knowledge necessary to operate digital imaging devices used in the duplicating department, specifically to include Canon Image Press, Lanier MP9002, and Ricoh 8120.
- Learn and maintain current knowledge necessary to operate and maintain a wide variety of bindery equipment to complete jobs based on customer specifications.
- Ensure equipment is maintained and operated within OSHA safety guidelines.
- Schedule and maintain daily production flow.
- Provide print cost estimates and advice to customers on efficient ways to complete projects.
- Demonstrate commitment to customer service standards by greeting and assisting employees, students, vendors, and other customers in person and via phone or email.
- Train work study students in operation of equipment and completion of print jobs.
- Maintain stock level of supplies needed in duplicating department.
- Prepare end-of-month accounting and invoicing of duplicating and mailroom accounts as well as monthly invoicing to XanEDU/Follett bookstore.
- Ensure appropriate use of copyrights.
- Printer service management:
- Respond to device and user service calls on campus printers and multi-function printers, including helpdesk cases as assigned.
- Perform setup, calibration, and routine repairs on production equipment.
- Deliver paper, toner, and staples to multi-function printers and other print devices.
- Unload incoming freight shipments.
- Receive items into the Banner (ERP system) receiving system.
- Deliver items to appropriate location(s).
- Surplus equipment liquidation:
- Coordinate disposition of unneeded equipment and furniture via online auction service, UWEC surplus, or other appropriate method.
- Manage stating areas for timely disposition.
- Sort and distribute interoffice mail at the Business Education Center.
- Conduct daily mail run to other Eau Claire campus locations as needed.
- Provide orientation to new employees and students on duplicating, mailroom, and receiving rules and guidelines.
- Knowledge of and ability to operate and maintain digital press, and bindery and finishing equipment.
- Ability to work as a member of a team as well as independently.
- Ability to operate a computer using word processing, design layout tools including MS Publisher and Photoshop, spreadsheets, and related functions.
- Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
- Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
- Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
- Ability to value diversity by recognizing personal biases, adapting to culturally diverse situations, and demonstrating a commitment to equity, inclusion, and respectful interactions with persons of diverse ethnic, cultural, social-economic, or educational backgrounds.
- Intermediate knowledge of and skills with technology including software programs for communication, data collection, and decision making including, but not limited to, Microsoft Office Outlook, Word, and Excel and design layout tools such as Microsoft Publisher and Photoshop.
- Associate's degree in Graphic Design, Printing Technologies, or related area.
- Minimum of two years of experience in complex printing and publication environment.
- Minimum of two years of customer service experience in a fast-paced and diverse setting.
- Training in graphic arts or desktop services preferred.
- Experience with Managed Print Services (MPS) preferred.
- Valid driver's license and acceptable driving record, including meeting all requirements as indicated by CVTC's insurance carrier.
- Forklift certification or ability to obtain.
As an equal opportunity/access employer and educator, CVTC is committed to creating and sustaining a diverse and inclusive environment. All qualified candidates are encouraged to apply.
- Health and dental insurance for all family members
- Life and long-term disability insurance
- Wisconsin Retirement System (WRS)
- 403(B) tax deferred annuity program
- 457 deferred compensation plan
- Section 125 flexible spending accounts
- Paid vacation, holidays, personal, and sick leave
CVTC does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the college's non-discrimination policies: Director of Human Resources, 620 W. Clairemont Avenue, Eau Claire, WI 54701, 715-833-6334, WI Relay: 711
Chippewa Valley Technical College (CVTC) is part of the Wisconsin Technical College System (WTCS) and serves an eleven-county area in west central Wisconsin. The largest campus is located in Eau Claire and includes a Business Education Center and Health Education Center, plus a Manufacturing Education Center at the Gateway Campus and an Emergency Service Education Center and Energy Education Center at the West Campus. CVTC has regional centers in Chippewa Falls, Menomonie, Neillsville and River Falls. The College is one of 16 WTCS colleges located throughout the state.
CVTC offers 66 programs, over 25 certificates, and customized training to an average of 140 businesses annually. CVTC has an outstanding placement rate, with 91% of CVTC graduates are employed within six months of graduation, with 88% in a related field.
CVTC has a nationally recognized faculty and state-of-the art facilities and equipment. Business and industry leaders serve on advisory committees and help CVTC match its curriculum to the needs of today's workplace. Courses are offered at numerous locations in traditional classroom settings, as well as online and in a variety of blended and hybrid formats.
Equal Opportunity/Access Employer and Educator
Chippewa Valley Technical College (CVTC) does not discriminate on the basis of race, color, national origin, sex, disability, or age in its employment, admissions, programs, or activities.
View Complete Equal Opportunity/Access Employer & Educator Statement at https://www.cvtc.edu/about-cvtc/equal-opportunity-college