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Veteran and Military Family Benefits Specialist, Part-Time

Job description

Job no: 493162
Work type: Staff Part-Time
Department: Center for Veterans and Military Families
Location: Moon Campus
Categories: Other
Position Title Veteran and Military Family Benefits Specialist, Part-Time

Position Department Center for Veterans and Military Families

Position Type Staff Part-Time

Serves the academic needs of veteran and/or military family students with administrative support involving registration, change of majors, transfer and freshman orientation programs, transfer credits and transcript evaluations, examination and institution credit, and certification/processing of VA education benefits/claims. Assists with other functions related to the center, including providing statistical information, directing inquiries, and managing student records.

Provide clerical and analytical support to carry out the University's commitment to the military student population to include reviewing, validating, and entering transfer credits from transcript evaluations; processing change of majors, college level examination credit, institutional credit, and approved course substitutions; and assisting veterans and military family students as their liaison to the VA on education related matters.

  • Assisting the Director with veteran-related academic responsibilities, requirements for graduation, and registration to include transitioning military veterans and their families to RMU; identification and counseling veteran and military family students regarding appropriate use of VA benefits; and assisting with local, regional, and national recruitment programs.
  • Providing assistance with student course schedules (registration, add/drop, withdrawal, etc.) and implementation of academic adviser recommendations to ensure proper reporting of program progress to the VA.
  • Coordinate professional and student engagement opportunities both internal to the University and external with local military units.
  • Responsible for data entry (degrees, grades, calendars, etc.) to multiple military systems associated with Tuition Assistance.
  • Coordinates with Financial Aid, Student Life, Registrar, Colonial Hub, Enrollment Management, and other administrative departments regarding support services.
  • Monitoring compliance with all VA programs and chapters to include complying with laws and regulations from federal and state government; monitoring financial aid and student financial accounts; and attending conferences to remain current in changes to regulations, policies, and procedures.
  • Represent the center by interacting with new students and their families in all parts of the orientation program, including student engagement functions.
  • Other responsibilities include customer service, off-site orientation sessions, counseling of first-time and transfer students, class registration, and other items assigned.
  • Responsible for management of active and retired undergrad and graduate student files.
  • Perform other duties and related work as required by the Director.

  • Minimum Qualifications
    Bachelor's Degree is required.
  • 3-5 years of experience in academic services or VA educational benefits is preferred.
  • Excellent verbal communication skills; ability to diffuse escalating situations.

  • Exemption Status Non-Exempt

    Act 153 Clearance Required No

    Required To Pass a Motor Vehicle Report Check No

    Required to Pass a Credit Check Yes

    Additional Posting Information None

    Special Applicant Instructions None

    Advertised January 2, 2018 Eastern Standard Time

    Robert Morris University (RMU), founded in 1921, is one of the leading universities in the Pittsburgh region. RMU provides a professionally focused education with an emphasis on engaged learning and is one of the most affordable private doctoral-level institutions in Pennsylvania. The University is accredited by the Middle States Commission on Higher Education. In 2016, for the first time in its history, RMU was ranked nationally by U.S. News and World Report. In 2017, RMU had among the biggest increases of all national universities in the U.S. News and World Report annual "Best Colleges" rankings released, rising 12 spots to No. 176.

    Robert Morris University is dedicated to changing the lives of its students and employees so that they can go out and change the lives of others. The University combines academic excellence with a professional focus offering numerous undergraduate, graduate and doctoral degree programs. In 2011, Robert Morris University was named as a "Top Workplace" by the Pittsburgh Post Gazette , which names the best places to work in the Greater Pittsburgh region.

    RMU offers faculty members an environment where teaching, research and service are supported and valued.

    RMU's main campus in Moon Township features 230 rolling acres and provides all the benefits of a traditional university campus, just minutes from the airport and downtown Pittsburgh.

    At Robert Morris University, we believe that institutional equity reflects our continued commitment to a community where everyone is both valued and respected. Institutional equity encompasses racial, ethnic, gender and religious diversity, cultural perspectives, national origin, sexual orientation, physical ability, as well as socioeconomic contexts, and educational backgrounds. We are dedicated to developing a diverse population by fostering an environment where intellectual and social growth, individual perspectives, and all human experiences are valued. We strive to be an inclusive community that celebrates and embraces differences as a means of responding to the cultural and social demands of a global society. Inherent in our inclusion efforts is a strong commitment to intercultural and global education to produce and include citizens who will serve as educational, social, economic and cultural ambassadors to the world. Robert Morris University is committed to increasing diversity in our community and actively pursues individuals from all backgrounds. Additionally, RMU complies with all applicable federal, state and local laws and provides equal opportunity in all educational programs and activities, admission of students and conditions of employment for all qualified individuals regardless of race, color, sex, religion, age, disability, sexual orientation, or national origin.
    Visit RMU's Office of Diversity, Inclusion and Equity





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    Job No:
    Posted: 9/13/2018
    Application Due: 10/12/2018
    Work Type: