Chief of Staff (COS)

Job description

Job Summary

The Chief of Staff (COS) serves as a member of the President's Cabinet and is responsible for the efficient operation of the President's office, including management of budget, staffing, and operating procedures. In that capacity, the Chief of Staff provides advice and counsel to the President and reports directly to the President on all matters related to the university. The Chief of Staff will provide coordination and liaison with Cabinet members on virtually any matter of interest to the President; and will provide coordination and liaison between the President and other officials and constituencies. The COS also leads projects and initiatives at the direction of the President.

In addition to working with all of the staff who report to the President, the Office of Government & Legal Affairs and Compliance report directly to the COS.  

Applications will be reviewed immediately upon receipt. 

Duties and Responsibilities

The Chief of Staff also represents the President and the university to the external community. Other duties will include, but are not limited to, the following: 

  • Coordinates meetings of the Senior Staff meeting
  • Assists in establishing priorities and agendas, researches issues of importance and sensitivity, and produces briefing materials and information on all significant matters which require the President's attention
  • Supports the President in leading an effective senior management team; manages the team's agenda, designs meetings, prepares or secures suitable materials to advance the team's deliberations
  • Interacts with administrators, faculty and professional staff to affect two-way communication between and among the President and all campus constituencies. Represents the President as appropriate, in resolving problems and complaints from students, parents and other constituencies; responds to daily requests for President assistance in handling inquiries, correspondence, complaints, and human resource matters, or gathers appropriate background information for President to make a decision
  • Responds to and meets with broad range of internal and external individuals and groups, frequently related to matters of immediate concern, and coordinates responses, solutions, and follow-up with the President and other appropriate university officers. Evaluates and researches variety of issues, problems, etc. and makes assessments in order to advise and assist the President
  • Manages the timely and accurate completion of special projects which cross organizational lines. Monitors initiatives established by the President to ensure timely and successful completion by all staff
  • Coordinates special initiatives as determined by the President
  • Communicates on behalf of the President with local and regional officials and agencies
  • Assists the President with correspondences and  reports
  • Assists in the planning of special events for the Office of the President in coordination with Event Planning personnel
  • Plans and executes retreats for the Cabinet
  • Serves as the President's representative on campus committees or to outside organizations as the President may direct
  • May serve as liaison with university governance through attendance at University Faculty Senate and Staff Council. Assists the President in communicating responses to all campus governance entities
  • Handles special projects and monitors public policy issues. Provides substantive and analytic information for the President in relation to the President's dealing with the academic and external communities
  • Attends campus and special events on behalf of President
  • Represents the President to the campus community through participation in select committees involving campus-wide issues (i.e., budget, technology, SACS, etc.)
  • Makes decisions related to the following: operation and management of the Office of the President; problems and issues that reach the Office of the President related to students, faculty, or staff; issues arising through external inquiries; handling of crises, sensitive issues, and confidential matters; planning, budgeting, and carrying out variety of short-term and long-term projects; and day-to-day problem solving
  • Provides presidential weekly briefings
  • Performs other duties as assigned 


  • Master's degree required (terminal degree preferred e.g., PhD, EdD, JD, etc.)
  • Ten years' related experience
  • Experience working in higher education preferred
  • Understanding of applicable policies, procedures, laws, rules and regulations of the University, State and Federal agencies
  • Possess relevant experience that indicates sensitivity to and an understanding of the diverse academic, socioeconomic, cultural and ethnic backgrounds of students within an higher education environment

Knowledge, Skills and Abilities:

  • Ability to supervise and train staff, including organizing, prioritizing, and scheduling work assignments
  • Records maintenance skills
  • Employee development and performance management skills
  • Ability to effectively and efficiently handle multiple, simultaneous, and complex tasks and projects
  • Knowledge and understanding of human resources administration as applicable to a public institution
  • Knowledge of faculty and/or staff hiring procedures
  • Excellent writing and communication skills
  • Information research, analysis, and evaluation skills
  • Ability to use independent judgment and to manage and impart confidential information
  • Conflict resolution and/or mediation skills
  • Broad knowledge and understanding of University and Board of Regents policies and procedures
  • Knowledge of budget preparation and fiscal management
  • Skill in organizing resources and establishing priorities
  • Advanced verbal and written communication skills and the ability to work with a wide range of constituencies in a diverse community
  • Knowledge of office management principles and procedures

Working conditions

  • Occasional travel to represent the President and the university
  • Will be required to work beyond regular work hours (evenings and some weekends)
  • Professional and climate- controlled office environment
  • Routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines 

Physical requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl. The employee must frequently lift and move up to two (2) pounds and occasionally lift and move objects up to five (5) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Direct reports

Chief Government and Legal Affairs Officer and Chief Compliance Officer

For more information, or to apply now, you must go to the website below. Please DO NOT email your resume to us as we only accept applications through our website.




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Job No: 880135
Posted: 9/12/2018
Application Due: 11/4/2018
Work Type: