Admissions Counselor I
Job ID 2018-5402
Posted Date 2018-09-10
Category Professional Staff
Org Number 010143
Department Graduate College
Division Provost Vice President
Targeted Job Start Date 9/17/2018
Hours Per Week 40
Weeks Per Year 52
The Jackson College of Graduate Studies (JCGS) is dedicated to providing leadership and support in the development of high quality graduate programs to serve the needs of students, faculty and the university community as they compete in a global society. The JCGS serves a unique function at UCO in its support for and coordination of graduate studies as well as creative and scholarly activities.
The JCGS collaborates with our five UCO academic colleges and the Forensic Science Institute in offering 6 Master's degrees covering 40 graduate degree programs and over 70 different major areas of study serving over 1,600 graduate students. In 2014, UCO celebrated its 60th year of offering graduate studies.
Advises prospective graduate students associated with an assigned territory. Initiates, develops, and maintains communication with prospective graduate students in relationship-building efforts. Tracks, measures, updates, and analyzes the admissions funnel progression and performance from assigned territory. Processes graduate admissions applications, interacts with prospective graduate students, and documents interactions through the CRM along with offering suggested improvements for CRM use. Implements graduate admissions standards, graduate policies, and graduate program requirements. Develops relationships and consults with graduate program advisors concerning admissions standards and processes. Engages in marketing activities to stimulate graduate enrollment. Recruits graduate students through assisting in the development of graduate recruitment plans and by attending recruitment programs, events, and other recruitment activities. Promotes graduate programs and the Graduate College through assisting in the development of graduate communication plans, correspondence, materials, handouts, and other promotional activities. Collaborates with on- and off-campus units in an effort to ensure up-to-date information is provided to prospective graduate students. Provides admissions support to fellow graduate admissions counselors and other staff including the Graduate College Dean.
Department Specific Essential Job Functions
Greets, screens and directs visitors to appropriate personnel. Performs routine clerical and administrative functions such as drafting correspondence, organizing and maintaining paper and electronic files and providing information to callers. Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical support functions for office staff. Organizes and maintains student and departmental files. Assists with graduate admissions. Assist with annual projects, conferences and events. Operate and maintain office equipment. Interprets policies and procedures and handles confidential matters with discretion. Performs other duties as assigned.
Requires a bachelor's degree in related field or 4+ years of equivalent work experience in chosen field that provides knowledge of and exposure to fundamental theories, principles, and concepts.
Knowledge of graduate admission standards and program requirements. Knowledge and experience with CRM. Performs administrative or manual tasks. Typically requires general education or vocational training or equivalent combination of education and experience.
Excellent telephone, communication, interpersonal and public relations skills. Detail and process oriented. Literate in computer usage and word processing including, but not limited to CRM, Word and Excel. Knowledge of basic office procedures. Ability to work well with others fostering a positive working relationship with staff and students. Demonstrates a warm and caring professional service oriented attitude. Must be self-motivated. Ability to synthetize directives.
Repetitive movement of hands and fingers - typing and/or writing. Frequent standing, and/or sitting. Occasional walking, stooping, kneeling or crouching. Reach with hands and arms. Visually identify, observe and assess. Ability to communicate with supervisor/students/colleagues. Regular physical attendance required. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.