Executive Director, Facilities Operations

Job description

diversity employer

Department: Plant Operations

Location: District Administration

Reports To: VP, Capital & Construction

Recruitment Type: External/Internal

Requisition ID: req624

Employment Type: Administration and Professionals

Vacancy Number: 103-19

Union Position: Non-Union

Work Schedule: Standard College Hours: M-F, 8:30am-5pm

Number of Openings: 1

Job Description:


Directs all facilities operations interfacing with College students, customers, faculty, staff and administration. Receives and responds to College operating requests and communicates operating issues impacting the College community. Follows-up on completed operating projects and programs to ensure College customer satisfaction. Manages annual operating budget and resource allocation.

  • Manages all aspects of Utilities College-wide including sourcing, contracting, budgeting and billing
  • Manages and prioritizes the list of Infrastructure Maintenance needs
  • Determines priorities for the replacement, renovation, enhancement, repair and modification of building facilities; develops and executes plans for preventive maintenance strategies
  • Manages work assignments and staffing levels to direct work flow of a large College-wide operational unit to ensure effective and efficient operations
  • Manages personnel actions for direct reports including hiring, performance appraisals, and schedules; develops staff through training and mentoring
  • Manages contracts for the provision of services including, but not limited to, housekeeping, HVAC, building envelop, corrective and preventative maintenance, landscaping, and snow removal
  • Develops, initiates, and directs actions towards process efficiencies and improvements in response to the College community
  • Coordinates plans for emergency response for facilities operations
  • Ensures detailed safety policies, procedures and operating manuals are compliant with College-wide protocols and the office of Compliance and Risk Management
  • Coordinates with office of Compliance and Risk Management on matters pertaining to environmental health and safety
  • Solicits proposals from contracted vendors and alternative service providers where appropriate, making necessary recommendations and/or selections for provision of maintenance, repair and operating services
  • Ensures appropriate and timely planning of annual equipment and operating budget expenditures
  • Ensures balanced allocation of resources to all locations
  • Performs other duties as assigned



  • Bachelor's Degree in Engineering, Management, Construction, Business, or a related field
    • Significant related experience may substitute for education
  • Minimum nine years of demonstrated experience in operation, facilities, preventative maintenance, emergency and safety operations in a union environment
  • Demonstrated experience with computerized maintenance management systems (CMMS)
  • Demonstrated experience with an Electronic Building Automation System
  • Demonstrated experience forecasting, planning, maintaining, preparing, and monitoring a business area's budget
  • Demonstrated experience hiring, training, developing, scheduling, supervising and managing the work performance of others
  • Demonstrated experience effectively developing strategies and making decisions that have significant, broad implications on the management and operations of a division (or equivalent business area)
  • Demonstrated experience and effectiveness requiring dynamic and analytical problem solving methods in a variety of situations

  • Possess working knowledge of computer applications such as AutoCAD and Microsoft Office products
  • Ability to work well under pressure, manage multiple projects, deliver projects on time and within budget
  • Demonstrated ability to negotiate effectively in complex business situations
  • Possess comprehensive knowledge of management theories, concepts and practices with the ability to use in complex, difficult and/or unprecedented situations as it pertains to the departmental focus
  • Ability to effectively complete work assignments independently
  • Possess excellent organizational and prioritization skills with demonstrated attention to detail
  • Ability to be creative and exercise initiative
  • Possess excellent written, verbal and interpersonal communication skills
  • Possess strong organizational and time-management skills
  • Ability to work accurately with great attention to detail
  • Ability to promote collaboration, teamwork, and involve all stakeholders in decision-making processes
  • Proven leadership skills and ability to foster a team environment and work collaboratively
  • Demonstrated advanced Project Management skills
  • Intermediate-level proficiency with Microsoft: Outlook, Word, Excel, Access, and PowerPoint
  • Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity
  • Ability to collaborate, negotiate and resolve conflicts on major projects
  • Ability to facilitate top-level collaboration while managing sensitive issues
  • Ability to develop and maintain relationships with key contacts to enhance work flow and quality
  • Possess sensitivity to respond appropriately to the needs of a diverse population

  • Service Focus
  • Continuous Improvement
  • Quality of Work

  • Communication
  • Collaboration

  • Adaptability
  • Time Utilization


  • Master's degree in Engineering, Management, Construction, Business or a related field
  • Demonstrated experience with the FAMIS CMMS system
  • Demonstrated experience working in public sector
  • Demonstrated experience with national quality programs, requirements and principals


(The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
  • The work is performed in a normal, professional office environment;
  • The work area is adequately lighted, heated and ventilated;
  • The employee may sit comfortably to perform the duties of the job and may perform repetitive motions with hands/fingers using a computer mouse and keyboard to type;
  • Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite


Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.

Special Note:

Special Note:

Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen.

Affirmative Action Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified and diverse workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.





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Job No:
Posted: 9/11/2018
Application Due: 11/10/2018
Work Type: