Patient Relations Representative - Front Desk - Lillington
Open Date: 09/07/2018
Date Initial Screening Begins:
Minimum Education/Experience: High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Special Instructions to Applicant: This position is located in a Community Service Learning Center in Lillington, NC. * Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section. * If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment). * Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
Job Duties: This position serves in a business support role for patients, dentists, dental students, and other staff at the ECU School of Dental Medicine to optimize practice policies and procedures. These functions require 100% of the employees' time and effort. This position is located in Ross Hall, the primary clinical facility of the ECU School of Dental Medicine and is involved in the following functions: registration of patients, patient scheduling, Cashiering, Outpatient Charge Entry, Telephone Operations and third party payer authorization.