Director, Retention and Transition Services

Job description

Job Title Director, Retention and Transition Services
Job ID 997530
Location North Campus
Full/Part Time Full-Time
Regular/Temporary Regular

Job Details

Job Family
ADMIN - Professional Exempt Contractual (PEC)
$82,649 - $103,312
Retention and Transition Services
Reports To
Dean of Student Services
Closing Date
Open Until Filled
FLSA Status
Exempt - Not Eligible for Overtime Compensation

Job Summary

The Director of Retention and Transition Services is responsible for developing, implementing and evaluating programs and services of the area which is comprised of: Disabled Student Services, Advisement and Career Services, and other student initiatives geared towards student completion and success. The Director also has the administrative responsibility of hiring, training, supervising, and evaluating all personnel according to College policies and procedures. This is a Professional Exempt Contractual (PEC) position for which an annual contract reflecting the base salary within the fiscal year (July 1st to June 30th) will be issued after ratification by Miami Dade College's District Board of Trustees.

Duties & Responsibilities

  • Oversees the areas which provide student support activities and resources including advising, career exploration, employability skills, and ACCESS/Disability services
  • Hires, supervises, and evaluates personnel
  • Develops, implements and evaluates the campus student retention plan including First Year Experience activities
  • Collaborates with campus faculty and student services staff to increase student retention rates
  • Maintains a referral system from faculty and staff to target students needing additional support regarding personal and/or academic issues and refer students to other sources of counseling or community services as needed
  • Makes recommendations and implements College policies, procedures, and guidelines related to student services functions
  • Assists students with clarifying their academic and career goals and resolves student issues as needed
  • Serves on Campus and College committees
  • Prepares and maintains budgets
  • Coordinates the training of department and appropriate college personnel
  • Oversees the verification of graduation eligibility
  • Disseminates information about articulation agreements and the rights of transfer students
  • Establishes linkages with MDC schools and academic departments to expose students to programs, services, resources and internship opportunities
  • Performs other duties as assigned

Minimum Requirements

  • Masters degree in Education, Psychology, Counseling or other related field with a minimum of five (5) years of administrative experience in an academic environment
  • All educational degrees must be from a regionally accredited institution
  • Knowledge and understanding of College organization, goals and objectives, and policies and procedures
  • Knowledge and understanding of all student services processes, enrollment trends and knowledge of the Miami Dade College and the Miami Dade College academic curriculum
  • Possess employee development and performance management skills
  • Possess strong leadership qualities to promote excellent customer service in handling of student services
  • Possess excellent computer skills, including string knowledge of Odyssey, a computerized student information systems, word processing, and spreadsheet processing software
  • Possess strong interpersonal skills and the ability to effectively communicate with a wide range of individuals and constituencies in a diverse multi-ethnic and multi-cultural community
  • Ability to develop and interpret enrollment management statistics
  • Ability to prepare and manage budgets
  • Ability to supervise and train assigned faculty and staff, to include organizing, prioritizing, and scheduling work assignments
  • Ability to work a flexible schedule, including day, evenings, and weekends
  • Ability to work in a multiethnic and multicultural environment with students, faculty, and staff





Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 8/12/2018
Application Due: 8/30/2018
Work Type: