Assistant Director for Tutoring Services

Job description

Position Number 013271

Functional Title Assistant Director for Tutoring Services

Position Type Administration - Staff

Position Summary

The Assistant Director for Tutoring Services manages the daily operation of the tutoring component for Student Support Services. The Assistant Director provides all recruitment, orientation, training and in-services to peer and professional tutors. Additionally, the Assistant Director works closely with the TRIO staff to advise and support the 200 students enrolled in the SSS program.

Major Duties and Responsibilities include:

20% - Recruit, screen, interview, and select all prospective tutors, SSS Tutoring Lab monitors, and (possible) graduate student workers; complete hiring process and recommend finalists to the Director.

30% - Orient, train, and supervise all peer and professional tutors in collaboration with the TASP Assistant Director for Tutoring Services, as well as orient, train, and supervise Lab Monitors and graduate student workers. Assist with the coordination of the CRLA tutor certification process and proposal writing. Implement and oversee behavioral instruction and professional development instruction for tutoring staff.

10% - Develop a positive working relationship with academic departments and faculty for the purpose of tutor recruitment; market the program for increased awareness in the community by creating bulletin boards and fliers, writing classified advertisements, and submitting relevant and updated information for website maintenance.

20% - Evaluate tutee progress based upon tutor session reports daily and consult with appropriate SSS assistant directors and director for referral purposes. Provide student check-in meetings to talk about student's progress in courses and to develop their professionalism and collaborative learning techniques.

20% - Manage a MS Access database related to the tutorial function, session records, payroll, etc. Maintain accurate records and document all tutor instruction and hours. Track tutoring budget and number of staff we should hire each semester based on request trends and overall needs of students. Build understanding of grant regulations with respect to tutoring and other high-impact practices to choose best options for grant spending.

The Assistant Director for Tutoring Services supervises 30-45 peer and professional tutors each academic year, and 3-5 Lab Monitors each year. The position requires solid management techniques, experience with training, teaching, or professional development, and general understanding of challenges facing college students. The AD works closely with the entire SSS staff to support students in the program and the mission of the University.

Minimum Qualifications

The candidate must have at least a Bachelor's degree in Education, or a closely related field. The candidate should have at least one year of administrative experience. The candidate should also have some experience with first-generation college students.

Preferred Qualifications

Master's degree is preferred.

Special Instructions to Applicants

Applicants are required to upload the following documents with their electronic application:

  • Resume
  • Cover Letter
  • List of References

Applicants are required to upload a list of references of at least three (3) professional references that includes:

  • Name
  • Company Name
  • Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
  • Email Address
  • Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Recruitment Range $35,000 - $40,000

Org #-Department Special Support Services - 10912

Job Open Date 06/12/2018

For Best Consideration Date 06/26/2018

Job Close Date

Open Until Filled Yes

Type of Appointment Time Limited

FLSA Exempt

Number of Months per Year 12

Applicant Documents
Required Documents
  1. Resume/CV
  2. Cover Letter
  3. List of References
Optional Documents

    Supplemental Questions

    Required fields are indicated with an asterisk (*).

    1. * Are you eligible to work in the United States without sponsorship?
      • Yes
      • No
    2. * Please indicate how you learned of the vacant position for which you are applying:
      • UNCGjobsearch Website
      • Piedmont Triad Area Newspaper
      • The Chronicle of Higher Education
      • Inside Higher Ed
      • Other professional journal / website
      • UNC School System Job Board
      • Personal Networking
      • Facebook
      • Twitter
      • Other
    3. If you selected "Other", please provide the name of the resource here.

      (Open Ended Question)

    To learn more or to apply for this position please visit our UNCGjobsearch website at

    EOE AA/M/F/D/V





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    Job No:
    Posted: 8/12/2018
    Application Due: 8/28/2018
    Work Type: