Program Manager, Master Teacher Leadership Development



I. JOB OVERVIEW

Job Description Summary:

The Master Teacher Leadership Development Program (MTLDP) is administered by Graduate School of Education and Human Development (GSEHD) for the George Washington School of Medicine and Health Sciences (SMHS) as a faculty development program. Graduates receive a Certificate in Leadership Development. This position works independently and receives supervision from Assistant Dean Medical Faculty Affairs.

The key responsibilities are:

Oversee all operational aspects of the program including creating and monitoring the program budget; preparing enrollment projections; developing academic program review documentation; responding to program inquiries, preparing marketing materials used to recruit applicants; updating the MTLDP website; and developing brochures highlighting cohort benefits and student accomplishments.

Serve as the primary point of contact for responding to GSEHD and SMHS operational requests and resolving problems.

Interface with the GSEHD Office of Student Life on student-related issues (i.e., grades, program plans, leave of absence/continuing enrollment, master's appeals, etc.).

Interface between SMHS, Children's National Health System (CNHS) and GSEHD to manage admissions and orientation of incoming cohort members.

Develop course schedule and oversee course registration process.

Conduct course and program evaluations and summarize findings.

Initiate graduation process. Plan and execute an annual graduation event (open to all SMHS faculty).

Design, administer and analyze alumni and sponsor (SMHS, CNHS) surveys to inform structure, content or delivery improvements.

Establish and modify student and alumni databases and records.

Advise students regarding tuition-related issues, and communicate requirements to remain in good standing.

Resolve student's systems, records, or academic resource-related issues.

Monitor alumni receipt of certificates/diplomas. Manage alumni relations.

Assist students (who are continuing from MTLDP) with applications as needed.

Track and monitor student's progress through the program. Inform program director of any issues.

Provide oversight of student performance issues and work directly with students to create/update plans of study or modify enrollment.

Update student guide for program.

Serve as the primary point of contact for faculty regarding the teaching schedule, student roster, program policies and hiring process. . Process requests for contracts and faculty payment and monitor.

Identify need for supervisors for student's independent research projects.

Manage faculty on-boarding process.

Work with faculty to develop an orientation program for their IM students.

Maintain a faculty guide for the IM program

Research and compare program offerings to competitors, including international and online competitors. Initiate research studies on program graduates and sponsoring organizations.

Participate in research and other scholarly activities conducted by program director on leadership development topics, including the development of materials for SMHS faculty use in teaching and leading others (that are then used in the related courses in MTLDP). Perform additional research and as needed or assigned by the program director.

Performs other duties as assigned. (The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.)

Minimum Qualifications:

Qualified candidates will hold a Bachelor's degree in an appropriate area of specialization plus 2 years of relevant professional experience, or, a Master's degree or higher in a relevant area of study. Degree must be conferred by the start date of the position. Degree requirements may be substituted with an equivalent combination of education, training and experience.

Additional Required Licenses/Certifications/Posting Specific Minimum Qualifications: Preferred Qualifications:

Experience working in higher education preferred.

Master's degree is preferred.

Experience working with healthcare professionals preferred.

Interest in faculty development and medical education.

Highly detailed with strong organizational skills, self-motivated, with a demonstrated ability to manage multiple priorities and work under pressure to meet deadlines.

Able to interact effectively with a diverse population at all levels, facilitate decision making and conflict resolution, maintain a positive and constructive demeanor treating all staff, students, and faculty with professionalism, courtesy and respect.

Ability to maintain confidentiality of records and information

Proficiency with contemporary office equipment such as computers, copying/fax machines, and standard office telephones.

Intermediate/Advanced knowledge of Microsoft Office suite programs (Office, PowerPoint, Excel) and Adobe Acrobat.

Typical Hiring Range $49,000 - $67,400 How is pay for new employees determined at GW?
II. JOB DETAILS

Campus Location: Foggy Bottom, Washington, D.C. College/School/Department: Graduate School of Education & Human Development (GSEHD) Family Academic Affairs Sub-Family Program Administration Stream Individual Contributor Level Level 2 Full-Time/Part-Time: Full-Time Hours Per Week: 40 Work Schedule: Monday through Friday; 8:30AM - 5:30PM Position Designation: Essential: Employees who perform functions that have been deemed essential to maintaining business or academic operations. Employees are generally expected to work from home during an event and may be asked to physically report to work. Telework: No Required Background Check: Criminal History Screening, Education/Degree/Certifications Verification, Social Security Number Trace, and Sex Offender Registry Search Special Instructions to Applicants:

Employer will not sponsor for employment Visa status

Internal Applicants Only? No Posting Number: S007534 Job Open Date: 08/08/2018 Job Close Date: 08/16/2018 If temporary, grant funded or limited term appointment, position funded until: Background Screening Successful Completion of a Background Screening will be required as a condition of hire. EEO Statement:

The university is an Equal Employment Opportunity/Affirmative Action employer that does not unlawfully discriminate in any of its programs or activities on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or on any other basis prohibited by applicable law.


Posting Specific Questions
Required fields are indicated with an asterisk (*).
  1. * Do you have a master's degree?
    • Yes
    • No
  2. * Do you have experience working in higher education and with healthcare professionals?
    (Open Ended Question)
  3. * Do you have experience managing leadership development programs?
    (Open Ended Question)
  4. * Do you have experience conducting qualitative and quantitative research?
    (Open Ended Question)
  5. * What is your salary range expectation?
    (Open Ended Question)



Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents




    Documents needed to Apply
    Required Documents
    1. Resume
    2. Cover Letter
    Optional Documents

      PI103772024

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