Ombudsperson (Casual Position, No Benefits)*

Job description

Amherst College invites applications for the Ombudsperson position. The Ombudsperson provides guidance and improves the understanding of the College's policies and procedures while fostering and advocating for a fair, equitable and respectful work environment for all faculty and staff. The Ombudsperson listen to concerns, promotes equitable resolutions, fosters communication, provides information and referral services, serves as a resource to facilitate and improve conflict management, and provides the administration with insights into workplace trends and recommends steps to improve employee morale and engagement.

The Ombudsperson seeks to assure equity and fairness by:

  • Providing a safe, confidential, neutral and independent place where issues can be raised
  • Helping faculty and staff clarify issues and concerns
  • Helping faculty and staff generate options and identify available resources
  • Offering conflict resolution services, such as group facilitation, informal mediation and conflict management trainings, when appropriate and as requested

This is a part-time, non-benefited, 12 hours per week, twelve months per year position.


Required Qualifications:
  • Bachelor's degree
  • Experience in a similar role, preferably at an academic institution
  • Experience working with a diverse community; awareness and understanding of diversity issues
  • Excellent problem-solving, conflict resolution, mediation, collaboration and negotiation skills
  • Strong communication and interpersonal skills, including the ability to work well with individuals at all institutional levels
  • Able to handle confidential matters with discretion;
  • Must be a member or willing to become a member of the International Ombudsman Association, and to practice according to the guiding principles of that professional association

Interestedcandidates should submit a cover letter, resume, and the names and contact information (email and/or telephone numbers) for three professional references. Review of applications will continue until position is filled.

Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The college's community is composed of about1,800 students from 48 states, plus Washington, D.C., Puerto Rico and 54 countries around the world, and about 1,000 staff and faculty. The college's scenic 1,000-acre campus includes a 500-acre wildlife sanctuary and the Book & Plow Farm ; three museums: Emily Dickinson Museum , Beneski Museum of Natural History and Mead Art Museum ; and multiple educational and cultural venues and resources through the Five College Consortium. The town of Amherst offers an amazing variety of coffee shops, restaurants and entertainment, and a very active outdoor life. Our vibrant campus, diverse community and beautiful surrounding, makes Amherst College and the Town of Amherst the perfect place to work, learn and live!





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Job No:
Posted: 8/2/2018
Application Due: 10/1/2018
Work Type: