Assistant Director, Graduate Recruitment and Admissions
ADMISSIONS AND RECRUITMENT MANAGEMENT
- Develop and implement individual communication plans specialized for each graduate program, and for AHSS as a whole.
- Conceive, create, develop and execute communications that focus on program benefits to prospective students and guide prospective students through the application process.
- Individualize content for each graduate program as needed.
- Produce written content for multiple channels, including web, email, and print, for various graduate student audiences.
- Provide strategic input and partnership to programs that have graduate enrollment staff.
- Ensure effective advising and correspondence with masters and PhD applicants in some departments and/or route queries to the appropriate academic departments.
- Manage annual college admissions requirements update process.
- Administer budget allocated by the Assistant Dean for non-digital recruitment support; work with digital marketing specialist to coordinate budget allocations.
- Support recruitment events and on-campus enrollment activities.
- Serve as college expert on university admissions policies and procedures.
- Serve as project manager for recruitment marketing projects across the college, such as the creation of print collateral, content creation and refreshes, online and print advertisements, and other marketing initiatives.
- Serve as main point of contact and college expert for AHSS faculty and staff regarding training, permissions, and reporting in the admissions tools within the CRM system (Slate).
- Represent AHSS to various constituencies on campus, including the Office of Graduate Education and the Office of Marketing and Communication.
DATA ANALYSIS AND REPORTING
- Capture, synthesize and analyze data to determine trends in arts, humanities and social sciences admission in order to adjust recruiting strategy.
- Understand past and present enrollment trends in order to discover patterns and effectively lead initiatives to respond to these trends.
- Continuously review and report numbers and update prospective candidate pipeline.
- Analyze outcomes annually by managing annual college recruitment report, including preparing written report for administrators and supervising completion of ROI analysis.
- Serve as the main point of contact for other offices regarding CRM processes and development.
- Contribute to campus-wide Slate Users Group, and ensure training and access for faculty and staff in AHSS.
- Identify, recommend and implement process improvements as needed.
- Collaborate with digital marketing analyst to devise and implement cohesive recruitment strategy.
- Provide input and share ideas to identify and expand recruiting opportunities.
- Work with departments to implement best practices to track correspondence and measure outcomes.
- Recommend methods and activities for developing new student markets.
- Acquire knowledge of industry practices and standards, and gather information as needed to evaluate and recommend new ways to market to prospects.
- Understand target audiences in order to assist in effective development of recruitment initiatives.
- Supervise graduate recruitment assistant and/or a team of student workers.
- Interview, hire, train, assign and review work, develop performance goals and assess performance.
- Provide direction and clarification and respond to questions and inquires.
- Ensure that employees are prepared to communicate with prospective students with success and excellent customer service.
- Assign work schedules to ensure proper coverage for daily recruitment tasks and projects.
- Other duties as assigned
- Bachelor's degree.
- 2-3 years of experience in marketing/sales, admissions, student affairs, or other areas of education or non-profits.
- Experience working with a CRM system.
- Master's degree or graduate course work.
- Proficiency with CRM systems (Slate) and other database systems (iBanner).
- Experience with content writing for marketing initiatives.
- Admissions experience in a college or university setting, particularly in graduate admissions.
- Supervisory or management experience.
- Project management experience.
For best consideration, please submit your application materials by 4:00 p.m. (MST) August 14, 2018
Candidates must apply online through www.du.edu/jobs to be considered. Only applications submitted online will be accepted. Once within the job description online, please scroll to the bottom of the page to apply.
The University of Denver is committed to enhancing the diversity of its faculty and staff and encourages applications from women, minorities, members of the LGBTQ community, people with disabilities and veterans. The University is an equal opportunity/affirmative action employer.
All offers of employment are based upon satisfactory completion of a criminal history background check.