Administrative Support Assistant II

Location
Fresno
Posted
Jul 19, 2018
Institution Type
Four-Year Institution

Job Title: Administrative Support Assistant II
Job ID: 13552
Full/ Part Time: Full Time
Job Code: 1032
Department: College of Health and Human Services Physical Therapy
To view full job description including minimum qualifications: https://wsx.fresnostate.edu/x/?k=hrjov1&v=135522
Apply directly online: https://my.fresnostate.edu/hrs/?k=CE&v=ESalary:

Salary range: $2,600 - $4,458 (anticipated hiring salary: $2,600 per month)

Note: This is a full-time (40 hours per week), probationary, non-exempt position

Organizational Description:

The Department of Physical Therapy is one of seven departments in the College of Health and Human Services and offers an entry-level Doctorate of Physical Therapy (DPT) degree.

Overview:

Under the direction of the Department Chair and Administrative Support Coordinator, responsibilities and duties include, but are not limited to, providing full range of clerical and technical support for daily operation of the Department of Physical Therapy including the clinicaleducation program, Gait, Balance, and Mobility Research and Education Center (GBMC), and the Musculoskeletal Care Clinic (MSCC). Provide assistance to full- and part-time faculty,students,campus staff and members of the community who need assistance.

Position Summary:

	Perform general clerical assignments;i.e.answer phones, draft correspondence and/or reports, handle distribution of department mail,maintain inventory of office supplies and order as needed	Prepare and maintain comprehensive databasesfor the Gait, Balance and Mobility Center(GBMC),Community Balance Screenings,Musculoskeletal Care Clinic, and department outcome measures	Coordinate GBMC and Community Balance Screening schedules and related paperwork	Maintain listservs and alumni database	Organize, schedule and implement department meetings, special events and fund raising activities	Prepare and disseminate materials such as programs and flyers for department events	Collect and deposit funds for various department accounts	Assist the Director of Clinical Education and the Department Admissions Coordinator with assigned clerical projects	Assist the Graduate Coordinator with assigned clerical projects and monitoring of student records and outcome data for the department	Assist the Department Chair, Graduate Coordinator, and Director of Clinical Education in maintaining program and student learning outcomes	Complete diverse and multiple assignments within designated timelines and with high level of accuracy and efficiency by taking initiative to set priorities and work independently	Assist in maintaining clinicaland teachinglaboratory rooms, including the GBMC, by monitoring equipment under the direction of faculty, maintaining inventory, and organization	Assist in the development of strategies to improve office management and organization	Maintain clean and efficient working environment for the general PT office and Department Chair's office	Assist students withquestions: i.e., regardingregistration and financial aid by directing them to the appropriate department on campus	Maintain class schedules and rosters	Maintain department website for accuracy and updates	Maintain faculty and student BB organizations for the department	AssistDepartment Chair and Director of Clinical Education in designing and distributing Qualtrics Surveys for department outcomes	Maintain all policy and procedure manuals within the department and the on campus clinics	Perform projects assigned by faculty and the department administrative support coordinatorKnowledge, Skills & Abilities:

	General working knowledge of applicable university infrastructure, policies, and procedures	Thorough knowledge of office methods, procedures, and practices	Fluency in using standard office software packages (Excel, Word, PowerPoint, Adobe, 25Live, Publisher, Google, Qualtrics,Blackboard)	Thorough knowledge of English grammar, punctuation, and spelling	Active problem solving and effective interpersonal skillsAbility to:

	Learn, interpret independently, and apply a variety of complex policies and procedures	Identify deviations from applicable policies	Apply independent judgment, discretion, and initiative to address problems and develop practical, thorough and, at times, creative solutions	Perform standard arithmetic functions of a transactional nature, including tracking and comparing data	Effectively present standard information in writing	Understand, interpret, and communicate procedures, policies, information, ideas, and instructionsEducation and Experience:

	Completion of a high school diploma or its equivalent	Two years of recent, responsible, general office clerical experiencePreferred Skills:

	Experience in maintaining and creating webpages	Customer service experience	Proficient organizing and prioritizing skills to complete multiple work assignments within designated timelinesAbility to:

	Work in a flexible collaborative manner with faculty, students and other staff	Communicate effectively to faculty, students, administrators, and the general public both over the telephone, email and face-to-face	Work efficiently in a busy environment while maintaining a professional andcourteous attitude

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