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Conduct Manager

Job description

General Summary: 

Under the direction of the Associate Dean of Students, the Conduct Manager will manage the day-to-day operations of the student conduct process for the University and will assist the Dean of Students Office in sensitive and Family Educational Rights and Privacy Act (FERPA)-protected online record management, audits and reporting. The incumbent will be responsible for tracking, auditing and closing conduct cases utilizing specialized software; assisting in the management of the Student Conduct Hearing Board, including member recruitment, training, selection and scheduling; serving as the organizer of external data requests; adjudicating conduct cases; coordinating and managing compliance records; and, auditing student life case management processes for the Dean of Students Office and the affiliated offices and departments supervised by the Dean of Students. Additionally, the incumbent will collaborate with campus partners and will contribute to Student Affairs and Campus Life initiatives and projects. This position is identified as a Title IX Responsible Employee and a Clery Campus Security Authority (CSA).

Examples of Duties: 

  • Assist in the review, assignment and processing of student conduct cases, ensuring compliance with university policies and timely completion; adjudicate student conduct cases and maintain accurate records utilizing specialized software; develop and distribute reports to student conduct staff for reviewing case management data and conduct trends; respond to student, parent and other inquiries;
  • Develop and maintain expertise in Family Educational Rights and Privacy Act (FERPA), Clery and Title IX compliance requirements as each relates to student conduct and ensures compliance in areas of responsibility;
  • Establish a “restorative justice” model, including continuing the partnership established with the Department of Conflict Resolution within the McCormack Graduate School of Public Policy (MGS);
  • Create and implement a comprehensive alcohol and drug prevention program for students involved in the conduct process, including those living in and out of the halls;
  • Develop and implement training for student and full-time staff regarding use and expectations related to the student conduct/case management database system utilized by the Dean of Students Office;
  • Supervise student staff performing tasks related to the student conduct process; train students in such aspects as understanding University policies, effective questions to ask at the hearing, appropriate conduct with parents, attorneys, and other parties;
  • Support the Student Conduct Hearing Board process, including recruitment, selection, training and scheduling of boards;
  • Serve on related University and Student Affairs and Campus Life committees;
  • Support and participate in university initiatives such as New Students Orientation, student organization events, and other programs related to student success and the overall student experience;
  • Collaborates with campus partners and create and implement assessment and planning initiatives; create and /or contribute to reports and presentations;
  • Participate in required training programs related to position, including Clery Compliance Officers Training; remain current in related best practices and relevant trends; conduct research and benchmarking studies to determine current best practices in the field of student conduct and compliance;
  • Assist in the development and updating of departmental policies, procedures, publications, website and other resources;
  • Perform other duties as assigned.


Master’s Degree in student affairs related field or J.D. and a minimum of one-three years of student conduct related experience required; OR Bachelor’s Degree and a minimum of three-five (3-5) years of student conduct related experience required. 

Required/Preferred Qualifications:

  • Demonstrated experience working with diverse populations and developing inclusive communities and work teams.
  • Experience using a web-based conduct software platform to initiate, track, and record student conduct matters.
  • Demonstrated computer skills including word processing, excel and web-based applications.
  • Demonstrated experience training, supervising and evaluating undergraduate student staff members.
  • Familiarity with federal compliance related to student conduct work including FERPA, Clery and Title IX.
  • Experience supporting student conduct processes at a college/university.
  • Demonstrated experience adjudicating student conduct cases using an educational and consistent approach.
  • Knowledge, Skills and Abilities:

  • Ability to understand the and respect conflicts of interest and behaves in ways consistent both with law and with University policy;
  • Ability to deal tactfully resolving any problems that arise by using independent judgment;
  • Ability to establish and maintain professional working relationships with colleagues and be thoughtful of multicultural environment;
  • Ability to exercise discretion in handling highly confidential information and work with confidential and time sensitive materials;
  • Ability to exercise sound judgment;
  • Strong oral and written communication skills;
  • Strong interpersonal skills;
  • Strong problem-solving skills;
  • Strong commitment to customer service.   
  • Application Instructions: 

    Please apply online with your resume, cover letter and list of three professional references.

    Review of candidates will begin following the application closing date. 

    Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 7 business days of the posting.  All other candidates will be considered after that period. 

    Salary Ranges for the appropriate Pay Grade can be found at the following link: 

    Salary Ranges




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    Job No:
    Posted: 7/18/2018
    Application Due: 8/20/2018
    Work Type: