International Student Coordinator

Hyde Park, New York
Jul 18, 2018
Institution Type
Specialized Institutions


The International Student Coordinator is required to be certified and serve as a Designated School Official (DSO), approved by the Department of Homeland Security and is charged with the processing of initial and transfer I-20 forms, as well as advising incoming students and currently enrolled students on F-1 visa regulations and benefits.

The International Student Coordinator is responsible for tracking and counseling international students, families and agents from acceptance through post-graduation employment, ensuring courteous, knowledgeable, and timely assistance.  This individual must have the ability to adapt responses to various situations and circumstances, use past precedence in problem solving, and exhibit exceptional follow-up skills.



  • Serves as Designated School Official, approved by Department of Homeland Security to issue immigration documents and grant immigration benefits to students in F-1 visa status, both incoming and currently enrolled. Provides counseling to these populations and their dependents regarding DHS regulations and issues surrounding F-1 status and visas.
  • Assists the Manager—International Student Services in counseling currently enrolled international students in the review of CIA and SEVIS policies and procedures; maintaining F-1 status, securing social security numbers, student employment, obtaining externship authorization, and applying for post-graduation optional practical training. This includes conducting scheduled international student information sessions in the Manager’s absence.
  • Provides timely and professional outreach to accepted and enrolled international students, families, and international student agents regarding form I-20 and visa information. Understands the basic functioning of all student service departments and how to address students’ concerns/questions and follow up with students on outstanding documentation required by U.S. Department of Homeland Security.
  • Establishes and maintains strong working relationships with relevant CIA departments including, but not limited to, admissions, residence life, student affairs, SFRS, health services, and career and academic advising.
  • Assists international students and agents on the arrival and pre-departure needs by issuing form I-20, directing students to obtain F-1 visa, and providing guidance on entering/exiting the U.S.
  • Provides guidance to international students throughout enrollment, from orientation to graduation to post-graduation employment (OPT), such as maintaining status, remaining full time, preparing for externship, updating contact/employment information, social security issues, etc.
  • Maintains and provides updates to website, brochures, and other information for the international student population in collaboration with other CIA departments.
  • Advocates for the needs of all international students by creating a safe, open environment in the international student affairs office and implementing intentional engagement programs to enhance the student experience.
  • Gathers important international student statistics and data.
  • Any and all other duties as assigned.




  • Associate’s Degree, or significant work experience in lieu thereof.


  • Minimum two (2) years of experience working with diverse student populations in higher education student services or in a related, professional customer service role.

Licenses / Certifications:

  • Certification as Designated School Official with the Department of Homeland Security, or the ability to become a Designated School Official.
  • Applicants must be US citizen or lawful permanent resident, per federal regulations for SEVIS Designated School Officials.



  • Bachelor’s Degree.
  • Experience in the use of social media tools such as Facebook, Twitter and online chats.



  • Knowledge of SEVIS and the rules and regulations governing student visa classifications.
  • Strong interpersonal, oral and written communication skills with the ability to communicate complicated information.
  • Self-starter who can work independently or as a team.
  • Ability to be adaptable, dependable and handle multiple priorities simultaneously in a fast-paced dynamic environment.
  • Must display a high level of energy and self-motivation.
  • Superior organization skills including time management, ability to multi-task and demonstrate attention to detail.
  • Ability to communicate effectively with individuals of diverse cultures and backgrounds.
  • Strong computer experience, which must include abilities to work effectively with MS Office suite products, i.e. Word, Excel, PowerPoint.
  • Work requires continual attention to detail in composing, typing and proofing materials, establishing priorities and meeting deadlines.



  • Must be able to work overtime on nights and weekends as required by business needs.
  • Must be available to work a flexible schedule for events such as student orientation.
  • Regular work requires a great deal of sitting for extended periods of time.
  • Able to bend, stoop or reach as needed.



At The Culinary Institute of America, it is important to us that we support our employees with a substantial and meaningful package of benefits.  We believe in supporting our employees with benefits to assist with work life balance.

Benefits are offered based on the position type and status. Benefits offered may include;

  • Medical and prescription drug plan
  • Dental plan, Vision plan
  • Insurance: Life, Home, Auto, even Pet!
  • Short- and long-term disability plans
  • Generous paid time off programs, including paid holidays
  • Retirement savings plan 403(b) with company contribution
  • Employee assistance program
  • Tuition assistance programs
  • And more!