Office Assistant 3 - Extended Campus

Job description

We are currently seeking skilled and team-oriented applicants for the following position: Office Assistant 3

Under general supervision of the Process Manager, Faculty and Student Support Services, this position will support the units within the EWU's Outreach and Engagement. This position will independently perform a variety of complex clerical projects and assignments such as preparing, reviewing, verifying and processing student registration, test proctoring protocol, records and documents; establishing and maintaining confidential records on electronic filing systems and data base files; extracting and compiling enrollment statistical report information from university and department data files; composing correspondence, fax and email transmittal responses to frequent requests for information; and responding to inquiries and interpret information requiring substantive knowledge of university and departmental policies and procedures; help students resolve problems with department processes and procedures.

Distinguishing Characteristics
Assignments and projects are of a complex nature. Independent performance of complex clerical assignments requires substantive knowledge of a variety of regulations, rules, policies, procedures, processes, materials, or equipment. Problems are resolved by choosing from established procedures and/or devising work methods. Guidance is available for new or unusual situations. Deviation from established parameters requires approval. Work is periodically reviewed to verify compliance with established policies and procedures.

The candidate selected for this position will be rewarded with competitive compensation and a comprehensive benefits package which includes highly subsidized health/dental plans, retirement plan with 100% university match, generous paid vacation and sick leave, 11 paid holidays (adjusted accordingly), tuition waiver benefit and more!

EWU expands opportunities for personal transformation through excellence in learning.

About Eastern Washington University

Eastern is a regional, comprehensive university located in Cheney, 20 minutes from downtown Spokane. In addition to Eastern's Cheney campus, we also offer our Riverpoint campus in Spokane, plus additional teaching/learning centers located in other cities throughout Washington State. Enrollment has reached over 12,000 students. The Cheney-Spokane area is the heart of the Inland Northwest, with excellent restaurants, theater, shopping, skiing, hiking, lakes, a choice of living in a medium-sized city or a small town, and high quality schools and housing.

Eastern Washington University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Eastern Washington University is an affirmative action/equal opportunity employer, and applications from members of historically underrepresented groups are especially encouraged.

Required Qualifications:
  • High school diploma or GED
  • One year of professional office clerical experience
  • Equivalent education/experience

Candidate must demonstrate interest, ability and/or experience promoting cultural competency, universal accessibility and/or diversity.

Preferred Qualifications:
  • Bachelor's degree;
  • Minimum two years direct experience;
  • Working knowledge of EWU computer systems, i.e. Banner/Eaglenet, Jasper and Discoverer reporting, Canvas, FileMakerPro, Survey Monkey, SNAP Survey;
  • Extensive knowledge of Microsoft Excel for spreadsheet development and reporting, i.e. functions, formulas, filters, pivot tables, charts, graphs, etc.





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Job No:
Posted: 7/18/2018
Application Due: 9/16/2018
Work Type: