Work Study - Financial Aid Call Center - 3852

Job description

Posting Details
Min Salary

Working Title
Work Study - Financial Aid Call Center - 3852

Campus Location


Position Type
Student Work Study

Posting Text
Posting Number

Job Summary

Applicant will provide excellent customer service in the Financial Aid Call Center answering incoming phone calls and returning messages from students and families requesting information on financial aid processes; outstanding requirements, navigating student portal, scholarships, etc. Training will be provided. Position requires ability to use independent judgment and initiative; must be reliable and punctual and handle highly confidential information appropriately. Other related office duties as assigned (filing, word processing, typing photo copying, document imaging/scanning, etc.). Position requires some lifting of boxes, less than 40 lbs.

Minimum Qualifications

Use of Computer (Windows, Excel, PowerPoint)

Preferred Qualifications

Customer Service experience
Accounting background

Work Hours
Hours to be determined per student schedule Mon-Fri

Posting Date

Closing Date

Equal Opportunity Employer
Notice: Aims Community College is an equal opportunity employer. Selection will be based solely on merit and will be without discrimination based on age, sex, sexual orientation, race, religion, national origin, marital status or disability. The goal of Aims is to enhance the diversity present in the district we serve. To comply with Immigration Reform and Control Act of 1986, if hired you will be required to provide documents within 3 days of hire date to show your identity and your authorization to work. This law applies to all persons hired.

Employment Requirements
Screening/Selection: All applicants may apply on line at If you need assistance with this process please contact Human Resources.

All application materials become the property of Aims Community College. All application materials must be submitted by the closing date posted. The screening committee will select finalists for interviews.

Quicklink for Posting

Supplemental Questions
Required fields are indicated with an asterisk (*).

    Applicant Documents
    Required Documents
    1. Resume
    2. Cover Letter
    3. Work Study Authorization Form
    Optional Documents





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      Job No:
      Posted: 7/17/2018
      Application Due: 9/15/2018
      Work Type: