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Clinical Services Technician/UKHC

Job description

The Clinical Services Technician (CST) will be responsible for direct patient care and provides clinical support to providers.

Duties include but not limited to the following: obtain patient medical history information, expedite patient flow, room patients, stocking clinic with supplies, navigate electronic health record system, schedule and follow-up with appointments and assist with medication fill requests, prior authorizations and schedule tests, procedures and consults.

The CST will communicate with pharmacies, insurance companies, patients and physicians in a respectful manner and follow UK Healthcare behavioral expectations for service excellence.

Job Title
Clinical Services Technician/UKHC

Requisition Number
RE14727

Working Title
CST

Department Name
M7000:Cardiovascular

Work Location
Lexington, KY

Grade Level
06

Salary Range
$13.58-21.06/hour

Type of Position
Staff

Position Time Status
Full-Time

Required Education

Click here for more information about equivalencies:
http://www.uky.edu/hr/employment/working-uk/equivalencies

Required Related Experience

1 yr

Required License/ Registration/Certification

Have one or more of the following: 1. Kentucky Registered SRNA, 2. RN nursing student who has completed first fundamental course and a clinical, 3. Military Medic, 4. Acquired clinical services technician (CST) competencies through continuous employment in a CST role at UKHC for 12 months, 5. Graduate from a medical assistant program.
BLS at time of hire through American Heart Association (AHA) Basic Life Support certification for the Healthcare Provider.

Physical Requirements

The ability to lift, carry, push, and pull 50-100 pounds on a daily basis; as well as stand, walk and sit for long periods of time. The conditions of work may involve exposure to communicable diseases and injury from intractable patients or sharp instruments.

Shift

Monday-Friday 8:00 am-5:00 pm, may require some holidays

Skills/Knowledge/Abilities

Customer service experience, electronic medical record, computer skills, documentation, communication skills, vaccine administration, organization, medical terminology.

Does this position have supervisory responsibilities?
No

Preferred Education/Experience

One or more years clinical experience preferred.

Deadline to Apply
06/26/2018

University Community of Inclusion

The University of Kentucky is committed to a diverse and inclusive workforce by ensuring all our students, faculty, and staff work in an environment of openness and acceptance. We strive to foster a community where people of all backgrounds, identities, and perspectives can feel secure and welcome. We also value the well-being of each of our employees and are dedicated to creating a healthy place to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors the University of Kentucky is a Tobacco & Drug Free campus.

As an Equal Opportunity Employer, we strongly encourage veterans, individuals with disabilities, women, and all minorities to consider our employment opportunities.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* University of Kentucky HealthCare recognizes a set of values that guide us in our daily interactions. By applying for a position within UK Healthcare, you are indicating your commitment and expressing your agreement to our five values. These values are diversity, innovation, respect, compassion, and teamwork. Please choose one of the UK Healthcare values and give a specific example when you exhibited this quality in your professional experience.
(Open Ended Question)
* Do you have one or more of the following: 1. Kentucky Registered SRNA, 2. RN nursing student who has completed first fundamental course and a clinical, 3. Military Medic, 4. Acquired clinical services technician (CST) competencies through continuous employment in a CST role at UKHC for 12 months, or 5. Graduate from a medical assistant program?
- Yes
- No
* Do you have a current BLS (Basic Life Support) certification through the American Heart Association (AHA), or are you eligible to obtain this by date of hire?
- Yes
- No
* Do you have a current CMA (Certified Medical Assistant) training and/or certification or nursing assistant training and/or certification?
- Yes
- No
* How many years of paid employment experience do you have as a medical assistant in a physician office practice?
- None
- More than 0, up through 1 year
- More than 1 year, up through 2 years
- More than 2 years, up through 3 years
- More than 3 years
* Please describe your computer experience in a healthcare setting with scheduling, obtaining authorizations and electronic medical records.
(Open Ended Question)
* Please describe your customer service experience in a healthcare setting.
(Open Ended Question)
* Please describe your teamwork skills as related to your position as a medical assistant in a healthcare setting.
(Open Ended Question)
* Where did you first see this position advertised other than on UK's online employment system?
- InsideHigherEd.com
- HigherEdJobs.com
- Diverseeducation.com (Diverse Issues in Higher Education)
- HERCjobs.org (Higher Education Recruitment Consortium)
- InsightIntoDiversity.com
- Latinosinhighered.com
- HospitalCareers.com
- Indeed.com
- LinkedIn.com
- Institute for Diversity in Health Management
- A Colleague, Friend and/or Family Member
- None of the Above