Director Div/Dpt AD
Academic Services & Registrar
Nature of Work:
This position serves as the contact person for faculty, staff, and students who have questions or problems regarding enrollment or records. He/She must display superior communication, conflict resolution, and problem solving skills. In addition, the incumbent must maintain current knowledge on all policy changes regarding the Registrar's area. And for continuous process improvement, the Registrar must take responsibility for assuring that the appropriate Directors communicate policy changes regarding Admissions and Financial Aid.
Additional duties of the Registrar are to provide functional support and data accountability for all Enterprise Resource Planning applications (BANNER, People Soft, etc.), and necessary University System of Georgia Data Mart(s) submissions and other census reporting to the Board of Regents. This includes entering updates to include additions and changes from current information and performing checks to make sure the system reflects correct information. The Registrar serves as a non-voting member of Curriculum Committee and as the Chair of the Hardship Withdrawal Committee, and serves on various other University committees as needed.
Maintenance of permanent student academic records is a chief responsibility of this position. He/She determines how prior academic credit is applied in consultation with academic officials. Also, the incumbent provides official academic records for current and former students upon request.
The Registrar must have excellent written and oral skills. The Registrar must be prepared to travel within and outside of the institution.
Highly developed organizational skills are a requirement of this position. With a variety of duties to perform on a regular basis, the incumbent must keep tasks organized and prioritized. The Registrar ensures and enforces compliance on behalf of the College with regard to federal, state, institutional, and University System of Georgia policies. This requires an advanced understanding of the policies, standards, and the implementation of operational procedures in order to meet regulatory and compliance requirements.
Other chief duties include providing support for National Clearinghouse submissions, major change processing, transcript requests and the certification of graduates.
The person occupying this position must practice the highest ethical standards, absolutely essential for the preservation of the integrity of the University.
Training and Experience:
This position requires a master's degree, five to seven years of work experience in a collegiate environment, and proficiency in Microsoft Office, Enterprise Resource Planning applications (BANNER, People Soft, etc.) and Data Warehouse and/or Data Mart technologies. Demonstrated experience of using technology to solve problems and make future improvements is required as well. Evidence of strong analytical skills is preferred, with specific knowledge of higher education intricacies. Preferred qualifications include additional experience as a college or university registrar with demonstrated ability to prepare statistical reports for higher education systems, such as USG and other educational agencies, as well as to the ability to interpret registration policies to faculty and students.
Illustrative Examples of Work:
The Registrar serves the faculty, staff, and students by maintaining complete and accurate records at the campus and Board of Regents level. This includes all aspects of student enrollment records, including course schedules, enrollment, and grade records. The Registrar also ensures that transfer credits, both into and out of ASU, are properly recorded and documented. The Registrar maintains the integrity of catalog information and catalog updates and organizes and maintains permanent vault records as well as has oversight of various academic and business unit Data Stewards to ensure the information management life cycle meets regulatory and compliance requirements, e.g., FERPA, HIPAA, Red Flag, etc. The Registrar is required to maintain practical and current experience with academic and business database management system platforms, and must also be able to manage and oversee the data warehouse/data mart processes. The person in this position is responsible for the development of business intelligence reporting and data acquisition from various information systems, e.g., Banner, People Soft, Argos, DegreeWorks, etc. The Registrar is also responsible for the general processing team for the University which provides data entry and processing assistance for various offices, including, but not limited to, admissions, academic advising, and financial aid.
The Registrar is responsible for creating strategic policies pertaining to reporting and data utilization from various information systems throughout the institution.
Policies include strategies addressing data collection, management, and reporting policies in order to support the various campus academic and business units' objectives.
Through the use of business intelligence data, the Registrar explains to executive management, staff, faculty, and other constituents the value of information as an asset essential to the effective operation of the University. The Registrar also creates and manages an annual budget and works with departments across the University to create comprehensive reports and policies that increase efficiency and effectiveness for the University as a whole.
The Registrar manages a team responsible for the overall entry of data for various institution functions such as admissions, financial aid and transfer articulation, and other area Enterprise Resource Planning application system reporting needs.
The role of the Registrar includes record management for the institution. This particular function has a wide range of daily tasks such as those noted below:
Degree verification, transcript management, Board level interaction for institutional policy with regard to information regulatory and compliance requirements, vendor management for reporting and transcript tools, documentation and storage of official record changes such as drops, adds, withdrawals, military personnel situations and a variety of other special scenarios and will perform other duties as assigned.
(Screening of applications will begin at date shown and will continue until the position is filled.)
Open Until Filled
Special Instructions to Applicants:
General Operating (State)
Number of Openings:
If Other, please denote the Name of a Grant:
Academic Services & Registrar
Commensurate with qualifications and experience
Facts About the Institution:
Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, hospital and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment. EEO/AA/Non-Discrimination Statement: Albany State University is an equal employment, equal access, equal educational opportunity and affirmative action institution which adheres to all federal and state civil rights laws banning discrimination in public institutions of higher education. The University is committed to insuring equal opportunity to all students, employees, and applicants for employment or admission without regard to race, color, religion, sex, national origin, age, veteran status, physical or mental disabilities, or sexual orientation. It is the policy of Albany State University to comply with all federal laws, including the Age Discrimination Act of 1975, Section 504 of the Rehabilitation Act of 1973, Title II of the Americans with Disabilities Act (ADA) of 1990 (Title II), Title IX of the Education Amendments of 1972 (Title IX), Title VI of the Civil Rights Act of 1964 (Title VI), Executive Order (E.O.) 11246, and all subsequent amendments and implementing regulations which prohibit discrimination as above described. In accordance with the requirements above, Albany State University affirmatively states that it does not discriminate on the basis of race, color, religion, sex, age, veteran status, disability or national origin in its employment and/or educational programs and activities. Albany State University is an Affirmative Action/Equal Opportunity Institution. The University shall take action, to the extent allowed under state and federal law, to ensure fulfillment of this policy. For questions or more detailed information regarding this policy, or to file a complaint regarding violation of this policy, please contact the Albany State University Office of Human Resources, 504 College Drive, B.C. Black Building, Room 382, Albany, Georgia 31705, Director of Human Resources at 229-430-4623. Students requiring disability related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Student Disability Services Center, New Student Center, 2nd Floor, Green Zone (Room 2-140), Dr. Stephanie Harris-Jolly, Director of Counseling and Student Disability Services, 229-903-3610.
Applicants who have a disability and who need special services or facilities to apply or to interview should contact Human Resources at 229-430-4623. EEO/AA employer.
Optional Applicant Documents:
Unofficial Transcript 1
Required Applicant Documents:
Application Types Accepted:
Staff Employment Application