Program Assistant IV - Graduate Recruiting and Admissions

Job description

Program Assistant IV - Graduate Recruiting and Admissions

University of San Francisco

Job Summary:

Under the general supervision and direction of the Director of Graduate Recruiting and Admissions, the Graduate Recruiting and Admissions Coordinator provides day to day support for recruitment and admissions activities related to the enrollment of a high quality domestic and international class of graduate students in the USF School of Management. Both within the University and to the external community, the Graduate Recruiting and Admissions Coordinator is a spokesperson, representative, and advocate for the graduate programs.

Job Responsibilities:

Office Support
• Manage the Graduate Admissions front desk and provide first point of contact for all prospective inquiries (phone, email, and walk-ins to Admission Office).
• Counsel prospective graduate students on program formats, application requirements, and policies and procedures of admissions process;
• Collaborate with staff offices (GSA, Alumni & External Relations, and Operations) to coordinate annual/quarterly strategic planning sessions with Recruiting and Admissions team to articulate objectives and develop an integrated events calendar to include, but not be limited to, the following on and off-campus events:
a. Recruitment fairs
b. Information Sessions
c. Open House
d. Yield Events
• Chat online with prospective students and work to improve online presence (chats, webinars, etc.)
• Coordinate Program Preview Day, Program Director Lunches and class visit schedule for all programs.
• Support SOM social media efforts through oversight and participation in HootSuite, New Student Admit FaceBook Groups, etc.
• Manage team Calendly and schedule admissions interviews.
• Inventory maintenance, shipping, and purchasing: brochures, swag, letterhead, etc.

Program Support
• Assist in day-to-day operations of application processing and analysis to ensure timely and efficient application completion and decision notification for SOM programs within the CRM application management system, as needed
• Administer application databases including Slate, Banner and Xtender, as needed
• Manage recruitment fair logistics and communications
• Daily mailings of SOM marketing materials
• Represent the School of Management at on and off campus Graduate Admissions events including recruitment fairs, information sessions, open houses, yield events, as needed;
• Assist in the smooth transition of accepted students to deposited and enrolled students through yield events, orientation activities, etc.;
• Other duties as assigned.

Key Executions

• Outstanding customer service (oral and written) to support prospective students and applicants
• Development of prospect/applicant reports and maintenance of prospect/applicant databases (Slate; Hobson’s: EMT Connect, Apply Yourself (AY))

Minimum Requirements:

BA degree preferred. Ideal candidates will have one or more years of experience in recruitment and managing/supporting recruitment programs at a university or college. Advanced experience working with computer database systems (preferably Hobson’s and/or Slate), word processing and spreadsheet software. Excellent communication skills (oral and written); ability to represent graduate programs at USF via phone, email and in-person. Ability to evaluate and innovate on existing processes to improve efficiency and effectiveness. Team-oriented and collaborative. Clearly demonstrates a commitment to USF’s Mission, Vision and Values.

Occasionally work outside of normal business hours, including evenings and Saturdays is expected.

Additional Knowledge, Skills, and Abilities:

Fluent in Mandarin is a plus.

For information on how to apply, please visit the following link:

EEO Policy
The University of San Francisco is an equal opportunity institution of higher education. As a matter of policy, the University does not discriminate in employment, educational services and academic programs on the basis of an individual’s race, color, religion, religious creed, ancestry, national origin, age (except minors), sex, gender identity, sexual orientation, marital status, medical condition (cancer-related and genetic-related) and disability, and the other bases prohibited by law. The University reasonably accommodates qualified individuals with disabilities under the law.





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Job No:
Posted: 7/13/2018
Application Due: 8/27/2018
Work Type: