Program Coordinator - State Grant Programs

Job description

Job Summary

We are currently seeking skilled and team-oriented applicants for the following position: Program Coordinator-State Grant Programs

This position is responsible for the following:

  • Advise students, parents, staff, the public and/or agencies on complex federal, state and university requirements and polices related to financial aid. Exercise independent judgment in interpreting and applying rules and regulations. Select and recommend alternative courses of action.
  • Evaluate and award financial aid in accordance with federal, state and university polices.
  • Serve as office expert for the State Need Grant and College Bound Scholarship programs, the Washington Application for Student Financial Aid (WASFA), and the processes around the DACA, 1079, residency and special residency.

The candidate selected for this position will be rewarded with competitive compensation and a comprehensive benefits package which includes highly subsidized health/dental plans, retirement plan with 100% university match, generous paid vacation and sick leave, 11 paid holidays (adjusted accordingly), tuition waiver benefit and more!

EWU expands opportunities for personal transformation through excellence in learning.

About Eastern Washington University

Eastern is a regional, comprehensive university located in Cheney, 20 minutes from downtown Spokane. In addition to Eastern's Cheney campus, we also offer our Riverpoint campus in Spokane, plus additional teaching/learning centers located in other cities throughout Washington State. Enrollment has reached over 12,000 students. The Cheney-Spokane area is the heart of the Inland Northwest, with excellent restaurants, theater, shopping, skiing, hiking, lakes, a choice of living in a medium-sized city or a small town, and high quality schools and housing.

Diversity Statement

Eastern Washington University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Eastern Washington University is an affirmative action/equal opportunity employer, and applications from members of historically underrepresented groups are especially encouraged.

Conditions of Employment

This position, during the course of university employment will be involved in the receipt of, or accountability for, university fund or other items of value, as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. Employment will be contingent upon successful completion and passing of a background check.

This position is covered by the Washington Federation of State Employees' Collective Bargaining Agreement.

Physical Demands

Optional: Contact Saundra Godin in Human Resources at [email protected] to obtain a copy of the Essential Functions Analysis which will describe conditions of employment, such as physical demands.

Pre-Placement Physical No Hearing Test No Medical Monitoring Post Hire No Protective Equipment


Required Qualifications
  • High school diploma or GED.
  • Minimum of one year of experience in financial aid, higher education, finance, accounting, or lending.
  • Candidate must demonstrate interest, ability and/or experience promoting cultural competency, universal accessibility and/or diversity.
Preferred Qualifications
  • Bachelor's degree and experience in financial aid or higher education student services.
  • Public speaking experience.
  • Bilingual in Spanish.
Other Skills and Abilities Work Schedule Type Regular Work Schedule

M-F, 8am to 5pm

Posting Date 07/10/2018 Open Until Further Notice No Closing Date 08/03/2018 Screening to Begin 08/08/18 Special Instructions to Applicants

It is strongly recommended that you print a copy of these instructions and the position posting before you begin to complete the online application, as the instructions will not be viewable once you begin the application process.
Required documentation includes all of the items listed below.
1. Attach a detailed cover letter in which you explain how you meet each of the required minimum qualifications [and preferred qualifications, if applicable]. It is preferred that you provide that information in a bulleted list or within a table within your cover letter.
2. Attach a chronological resume including work experience, education, and applicable certifications. Please include the names, addresses and phone numbers for 3 professional references in your resume.
3. Complete the online application form and respond to the online questions, if applicable.

Application Types Accepted Application Job Duties

% of Time 20 Responsibility / Duty


  • Participate in the customer service rotation for the Financial Aid and Scholarship Office, advising students and parents at the reception counter and on the telephone regarding all phases of the financial aid process (application procedures and deadlines, missing information, verification, determination of need, program criteria, awarding, disbursement of funds, satisfactory academic progress, debt management, and Return of Title IV funds).
  • Work with other offices at the University to provide general information and problem solving on tuition payments, grade changes, admission to college and graduate programs, etc. This must be done effectively and professionally and requires knowledge of other offices' procedures.
  • Make exceptions to established policies/procedures as appropriate.
  • Take into account all relevant information when making the decisions to solve student problems. Provide alternative course of action when necessary.
  • Maintain a thorough knowledge of federal and state regulations and office policies, ensure compliance with those regulations, and keep current on all changes to regulations and procedures.
  • Correspond with students, parents, other schools, external scholarship donors, and tribal and state agencies when necessary. Correspondence must be clear and concise and within the regulations, particularly when giving technical information and instructions.
  • Maintain a quality services attitude/culture in the Financial Aid and Scholarship Office.
Essential Function Indicator Yes Job Duties

% of Time 25 Responsibility / Duty


  • Evaluate financial aid files according to established regulations, policies and procedures.
  • Determine if forms are filled out properly and completely, requesting additional information when necessary.
  • Determine dependency status, budget category, Pell Grant budget, residency status, graduate status, dependent care needs, and available resources.
  • Package aid using guidelines established for campus based aid, Federal Pell Grants, State Need Grants, scholarships, etc.
  • Maintain a high level of knowledge and compliance with the various program limits and criteria.
  • Revise financial aid packages according to federal and state regulations and office policies.
  • Attend internal and external workshops regarding financial aid and be responsible for communicating important information to other staff.
  • Exercise professional judgment when appropriate and create the required level of documentation.
  • Maintain working knowledge of the Banner Financial Aid Management (FAM), Student, and General Person systems, and the Nolij document imaging system.
Essential Function Indicator Yes Job Duties

% of Time 23 Responsibility / Duty


  • Coordinate awarding of State Need Grant and College Bound Scholarship programs.
  • Read and serve as the office expert on state regulations related to those programs.
  • Monitor regulatory compliance to limit financial liability to the University.
  • Audit the accuracy of student awards.
  • Establish, maintain, and update policies and procedures.
Essential Function Indicator Yes Job Duties

% of Time 22 Responsibility / Duty


  • Keep up-to-date on changes to the WASFA application for DACA and 1079 students.
  • Advise students regarding the application and process to apply.
  • Review applications for accuracy once the applications have been downloaded into
  • Monitor eligibility and revise awards as appropriate.
Essential Function Indicator Yes Job Duties

% of Time 5 Responsibility / Duty


  • Work with the other offices and monitor reports to identify students transitioning from non-resident to resident status or special resident categories.
  • Assess the impact of changes in residency, make appropriate corrections to aid packages, and re-verify eligibility based on previous aid.
  • Regularly monitor residency reports for applicable tuition adjustments.
  • Establish, maintain, and update policies and procedures.
Essential Function Indicator Yes Job Duties

% of Time 3 Responsibility / Duty


  • Conduct financial aid and scholarship workshops for students, parents, faculty, and high school counselors.
  • Serve as a liaison between EWU, parents, and potential students when presenting workshops for outside agencies, high schools, and community organizations.
Essential Function Indicator Yes Job Duties

% of Time 2 Responsibility / Duty


  • Log on forms.
Essential Function Indicator Yes





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Job No:
Posted: 7/12/2018
Application Due: 9/10/2018
Work Type: