Job ID: 43708
Full/Part Time: Full-Time
Information Technology Services
Installs, configures, and monitors computer hardware and operating system software for enterprise computing environments and/or departmental computing environments managed by Information Technology Services. Responsible for both physical servers and virtual machines. Responsible for ensuring these systems are operational when needed, performing necessary maintenance and securing the systems.
Administers and maintains applications and services associated with Microsoft technologies, including but not limited to Windows, Active Directory, Exchange, SQL, Skype for Business, SharePoint services, SCCM and O365. Responsible for operation and availability of these services.
Collects and analyzes usage and performance data; diagnoses problems and takes appropriate action anytime, day or night.
Provides technical advice and consultation to ITS staff and the FSU community regarding complex problems with applications.
Shares responsibilities for providing support 24x7 and responding to Help Desk tickets. Other duties as necessary.
Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards.
Bachelor's degree and two years' experience or a combination of post high school education and experience equal to six years.
Experience in PowerShell scripting
Knowledge and experience with Office 365
Experience working with the latest Windows Server versions
Experience administering Active Directory
Ability to prioritize, organize and perform multiple work assignments simultaneously.
Ability to utilize technical and problem solving skills.
Ability to communicate effectively verbally and in writing and establish and maintain effective working relationships.
Ability to convey technical information to technical and non- technical users.
Ability to develop and implement policies, procedures, goals, and objectives.
Ability to document existing and new processes.
Knowledge of and ability to interpret and apply related federal, state, and local laws, ordinances, rules and regulations.
Knowledge of and the ability to interpret and apply related University policies, procedures, principles, and practices.
Knowledge of applicable computer software and operating systems.
Knowledge of standard programming languages, concepts, practices, and procedures within the technology field.
Anticipated Salary Range
Negotiable based upon experience.
This is an A&P (Administrative and Professional) position.
Monday through Friday, 8am to 5pm
Criminal Background Check
This position requires successful completion of a criminal history background check. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.
How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Tobacco Free Campus
Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.
Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.
FSU's Equal Opportunity Statement can be viewed at: http://www.hr.fsu.edu/PDF/Publications/diversity/EEO_Statement.pdf