Associate Director of Advising Center
Classification Title: Associate Director of Advising Center
Division: Student Affairs and Enrollment Management
Department: Advising Center
Nature of Work
The Associate Director of the Advising Center provides leadership to the Advising Center. The Associate Director will advise a caseload of assigned students using a holistic advising approach, and will also supervise other staff in the Advising Center. In addition to academic advising and supervision responsibilities, the Associate Director will provide training to staff, faculty, and administrators on using the advising platform, as well as develop potential uses of the advising platform, including the mobile app. The role will require her/him to develop and maintain detailed working knowledge of UWG’s core advising systems and the strategic ability to use these advising systems and related technologies and processes to further student success goals both for the university in general and the Advising Center in particular. This position will collect, analyze and interpret data from the UWG advising platform regarding academic advising, identifying at risk student populations, and helping to develop strategies for outreach and support for students. This position will be responsible for the maintenance and assessment of the UWG advising platform, including the mobile app, and serve as the initial point of contact with the vendor for content management and updates. Liaise with campus partners to ensure information being displayed is accurate and applicable to the student populations. The Associate Director will attend regular conference calls with university advising platform vendor, as well as troubleshoot, track, and follow up on tickets with the vendor. The Associate Director will be expected to collaborate with other areas of student support, such as the Center for Academic Success, Enrollment Services Center, Financial Aid, New Student Programs, and Academic Affairs. This position will manage systems administration including access and permissions, building roles and associated functions, managing progress reports, communication with advisors and faculty/staff, reporting, and to coordinate advising systems integration between the advising platform and other UWG advising tools including Degree Works, BANNER, and other systems.
Six years of related academic advisement experience
Previous supervisory experience
Previous experience with an advising platform
Strong written and oral communication skills are required
Excellent management and organizational skills as well as organizational vision are required
Working knowledge of the advising needs of undergraduate students is required
Master’s field of study preferably in Higher Education, Student Affairs, or a related field.
Previous experience using EAB Student Success Collaborative and Guide is preferred
Some experience in college teaching at the undergraduate level is desirable
Salary $52,056 minimum - $65,676 midpoint
Physical Requirements/Working Conditions
Normal office conditions.
Notice to Applicants
Please be advised that should you be recommended for a position, the University System of Georgia Board of Regents policy requires the completion of a background check as a prior condition of employment.