Director, Education Abroad

Job description


Reporting to the Executive Director for International Affairs, the Director of Education Abroad will lead the Office of Education Abroad (OEA) at Case Western Reserve University as it continues to develop into a nationally recognized leader in education abroad. The director will have the vision, experience and implementation skills to effectively design, promote and coordinate innovative and accessible education abroad programs for students. The director will work closely with faculty and staff on campus to development collaborative relationships, aligning the goals of the OEA with academic departments to create a culture of education abroad. The director will also keep informed of the latest trends and best practices related to education abroad, being engaged in appropriate professional organizations. Supervising a small education abroad staff, as a part of a larger international affairs initiative, the director will be a part of the leadership team in the Center for International Affairs (CIA) and will help the university engage internationally.



  1. Lead the Office of Education Abroad by designing and implementing a strategic vision for education abroad at the university, with clear goals of increasing education abroad accessibility to all undergraduate and graduate students. Develop and implement an assessment plan to monitor and track success. Oversee the OEA budget and demonstrate fiscal responsibility in the use of university resources. Seek additional capacity and scholarship funding to grow the university’s education abroad programs. (30%)
  2. Develop and sustain a rich portfolio of high-quality education abroad opportunities for all students, including but not limited to exchange programs, faculty-led courses, internships, research opportunities and co-op opportunities abroad. Collaborate with university faculty and staff on educational course development. (25%)
  3. Ensure the provision of high quality support and academic advice for students in all phases of the study abroad process, including, but not limited to, pre-departure, while abroad and returning home. Supervise and streamline the course and credit approval process, working with departmental faculty and other offices on campus. (15%)
  4. Create a marketing and outreach strategy for students and faculty to promote and encourage education abroad activity and awareness. Represent the Center for International Affairs, in addition to the OEA, as needed at appropriate functions both internally and externally to campus.  (12%)
  5. Oversee the education abroad semester course, which includes pre- and post-travel instruction, creating learning outcomes and evaluation tools to support the experiential education component of education abroad. (10%)
  6. Assist the executive director for international affairs in the development of appropriate risk management policies and procedures for students studying abroad, to ensure university students’ safe travel. (8%)



Perform other duties as assigned.



Department:  Daily leadership and support of OEA staff.  Daily collaboration with the broader Center for International Affairs to support the university’s international initiatives

University:  Frequent contact with Undergraduate Studies, Financial Aid, the Registrar’s Office, and other administrative offices on campus to ensure that students are able to go abroad and develop appropriate procedures to aid their transitions.  Frequent contact with faculty advisors across campus to facilitate credit transfer and support faculty in developing study abroad programs.  Regular contact with dean’s offices across campus to develop faculty led programs, confirm course approvals for transfer credit and coordinate student risk management concerns.  Occasional contact with the office of General Counsel to develop partnership agreements and manage international risk.

External:  Communicate regularly with international partners to facilitate education abroad opportunities.  Regular contact with parents and family members regarding education abroad.  Occasional contact with education abroad offices at other universities to collaborate and share opportunities and challenges.

Students:  Daily interaction with undergraduate, graduate, and professional school students for individual advising and group presentations/workshops.



This position has direct supervision of two assistant directors of education abroad, and indirect supervision of a part time study abroad advisor and a data information specialist.



Experience:  5 to 8 years of professional full-time experience working within education abroad or related field. 

Education/Licensing:  Master’s degree required.



  1. Extensive experience in program planning and implementation, program evaluation and assessment. 
  2. Excellent oral and written communication skills
  3. Demonstrated commitment to diversity; ability to relate effectively with a diverse group of students, university personnel, and the public
  4. Ability to work with minimum supervision and to work simultaneously on several tasks
  5. Knowledge and appreciation of cultural differences.
  6. Experience living overseas highly desirable
  7. Demonstrated interpersonal/group relations skills
  8. Good problem-solving and organizational skills
  9. Advanced knowledge of database programs, Microsoft Windows and other software applications.
  10. Knowledge of Terra Dotta software preferred
  11. Ability to interact effectively with colleagues, supervisors and customers face to face.
  12. Ability to meet consistent attendance.



Normal office working environment with some international travel required.

Case Western Reserve University provides reasonable accommodations to applicants with disabilities.  Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Inclusion, Diversity and Equal Opportunity at 216-368-8877 to request a reasonable accommodation.  Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.

In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity.  Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.




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Job No:
Posted: 7/11/2018
Application Due: 8/4/2018
Work Type: