Systems Administrator II

Job description


Requisition Number

Job Title
Systems Administrator II

Official Title
Systems Administrator II

Position Number

IT Shared Services - 925000


Is this an internal posting only?

Work Schedule
Monday - Friday, 8am - 5pm

Department Overview
**This position is open only to internal candidates in the IT Shared Services Department.**

IT Shared Services (ITSS) is part of the Finance Division of The University of North Texas System. The mission of ITSS is simple: to be the best at delivering customer-aligned IT solutions and services. Our services are provided to all member institutions using an IT shared services governance model.

IT Shared Services provides the primary technology used by all campuses to support their operations. These include: shared resources of data centers, computing hardware, software applications, network and voice communications, collaboration and productivity capabilities, central web services, risk management, and security and compliance services. As a department, we strive to provide the most professional personnel possible to serve our campus constituents.

The University of North Texas System is a state employer offering great benefits, including medical, dental, life, retirement, ample paid time off, and great work/life balance.

Job Description
The IT Shared Services Department at the University of North Texas System is seeking to hire a Systems Administrator II to join their team. The Systems Administrator II performs moderately complex (journey-level) computer systems administrator work. Work involves analyzing user requirements, procedures, and problems to automate processing or to improve existing systems. May train others. Works under general supervision with limited latitude for the use of initiative and independent judgment.

Responsibilities of the position include but are not limited to:

* Provide 2nd-tier customer support for supported systems by communicating with customers, troubleshooting, resolving and documenting issues and solutions.
* Analyze information to determine, recommend, and plan installation of a new system or modification of an existing system.
* Coordinate installation, configuration or update of software systems.
* Troubleshoot and resolve issues with software systems.
* Create and follow procedural documentation in support of the installation and maintenance of Software Systems.
* Develop scripts or programs to automate routine tasks or solve problems.
* Communicate and coordinate maintenance of software systems with other technical teams.
* Monitor system health and performance and take action to resolve issues.
* Work with Vendor support staff to ensure software systems are available and compliant with licensing.
* Analyze, develop and/or recommend strategies for the integrations of software systems.
* May occasionally assist Team Lead in the daily activities of the team by doing supervisory and project management work as assigned.

The University of North Texas System is firmly committed to equal opportunity and does not permit - and takes actions to prevent - discrimination, harassment (including sexual violence), and retaliation on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, family status, genetic information, citizenship or veteran status in its application and admission processes, educational programs and activities, facilities, and employment practices. The University of North Texas System immediately investigates and takes remedial action when appropriate.

The University of North Texas System also takes actions to prevent retaliation against individuals who oppose a discriminatory practice, file a charge, or testify, assist or participate in an investigative proceeding or hearing.

Minimum Qualifications
The successful candidate will possess the following required qualifications:

Bachelor's Degree in related field and three years of related computing work experience; or any equivalent combination of education, training and experience which provides the following knowledge, skills, and abilities:

* Prior experience with specific systems, equipment and software may be specified as needed by department.
* Knowledge of principles of computing and communications networks, and characteristics of computing hardware and software used in distributed environment.
* Ability to operate computer keyboards and to install computer hardware.
* Ability to assimilate, retain and utilize technical and applications-oriented information.

Preferred Qualifications
The preferred candidate will possess the following additional qualifications:

* Experience with ERP systems, such as Peoplesoft
* Advanced-level Linux and Windows system administration skills
* Solid understanding of fundamental protocols and technologies like TCP/IP, HTTP, DNS
* Experience with configuration management tools (Salt, Puppet, Ansible)
* Experience with system and application monitoring tools (Zabbix, Nagios, Zenoss)
* Experience working with version control systems (Git, SVN)
* Experience with continuous integration and pipeline tools such as Jenkins
* Understanding of application load balancing techniques

Special Instructions to Applicants
**This position is open only to internal candidates in the IT Shared Services Department.**

Applicants must submit a resume and a cover letter with their online application.

Is this a security sensitive position?

Driving a University Vehicle?

Job Open Date

Job Close Date
Open Until Filled

Pay Rate
Salary commensurate with experience

Pay Basis

Job Type
Full-time Permanent

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Job No:
Posted: 7/11/2018
Application Due: 7/17/2018
Work Type: