Retail Server/Supervisor

Job description

Amherst College invites applications for the Retail Server/Supervisor position. The Retail Server/Supervisor is a 20 hour per week, 42 week per year position, job group and level AO-2. The Dining Services Server / Supervisor, having knowledge of all ingredients, is committed to quality and excellent customer service. Ensures all food items, proper serving utensils, and menu signage are ready for service; and cleans the dining area during and after service. Supervises students and casual staff. Takes appropriate actions to support a diverse workforce and participates in the College's efforts to create a respectful, inclusive, and welcoming work environment.

The work schedule varies and corresponds to the College's operational needs, but generally is Monday thru Friday, 10:00 am to 2:00 pm. Our work is central to student life and their needs occur at a variety of times throughout the day, week, and year and in such, a flexible schedule with extended shift times is required. In addition, the position is designated as providing essential services and may be required to report to work, or remain on duty even when the College is closed.

Key Responsibilities


  • Provide table service
  • Call for all needed items to the culinary team
  • Engage with customers by promoting local foods and newly featured menu items
  • Serve entrees and sides to our guests
  • Clean and maintain serving areas
  • Retrieve supplies and restock necessary food items
  • Operate cash register

  • Supervise students and casual staff

Perform additional duties as assigned by the supervisor and or manager on duty, including but not limited to, light cleaning, table wiping and other sanitation duties.

Environmental and Physical Demands
  • Lifting, pushing, pulling, and carrying up to 35 pounds
  • Exposure to walk-in freezer, and wet and greasy floors
  • Frequent exposure to sharp tools, machinery and cleaning chemicals
  • Repetitive motions involving a range of full body use including fingers, arms, knees, hands and wrists
  • Constant walking, standing, bending, reaching, squatting and stooping, reaching outward and above head, and ascending/descending stairs
  • Manual dexterity including grasping and manipulating tools/equipment, and adjusting controls
  • Close visual concentration including the ability to perceive color, contrast, and depth
  • Ability to taste and work with any and all ingredients used


  • High School Diploma or equivalent
  • Allergen Awareness Certified as required by the Commonwealth of Massachusetts or be able to achieve within six months of employment
  • ServSafe Certification or be able to achieve within six months of employment
  • 1 - 2 years of supervisory experience in a fast Food Environment or related field
  • Strong verbal and written communication, interpersonal, customer service, organizational and time management skills
  • Ability to taste and work with any and all ingredients used
  • Attention to detail
  • Strong time management skills including the ability to follow verbal and written communications
  • Basic math and computer skills
  • Commitment to or experience working with a diverse community
  • Ability to work extra shifts and/or overtime if needed
  • Successful completion of a pre-employment physical and lift test

  • 2 or more year of supervising experience in a restaurant setting

Interestedcandidates should submit a cover letter, resume, and the names and contact information (email and/or telephone numbers) for three professional references. Applications will be reviewed until position is filled.
Amherst College is an equal opportunity employer and encourages women, persons of color, and persons with disabilities to apply. The College is committed to enriching its educational experience and its culture through the diversity of its faculty, administration, and staff.
Amherst College, one of the premier liberal arts colleges in the nation, is located in Amherst, Massachusetts, a town of approximately 35,000 residents in the western part of the state. The college's community is composed of about1,800 students from 48 states, plus Washington, D.C., Puerto Rico and 54 countries around the world, and about 1,000 staff and faculty. The college's scenic 1,000-acre campus includes a 500-acre wildlife sanctuary and the Book & Plow Farm ; three museums: Emily Dickinson Museum , Beneski Museum of Natural History and Mead Art Museum ; and multiple educational and cultural venues and resources through the Five College Consortium. The town of Amherst offers an amazing variety of coffee shops, restaurants and entertainment, and a very active outdoor life. Our vibrant campus, diverse community and beautiful surrounding, makes Amherst College and the Town of Amherst the perfect place to work, learn and live!





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Job No:
Posted: 7/10/2018
Application Due: 7/28/2018
Work Type: