Associate Director of Financial Aid- (Revised & Reopened)
Department:: Financial Aid -4700
Locations:: Gardner, MA
Posted:: Jul 10, '18
About Mount Wachusett Community College:
Since 1963, Mount Wachusett Community College has built a tradition of providing innovative undergraduate education, workforce development, personal enrichment, and community service to North Central Massachusetts and beyond. Located in Gardner, MA, with satellite campuses in Fitchburg, Leominster and Devens, MWCC now serves approximately 12,000 credit and noncredit students each year and offers over 70 associate degree and credit certificate options. An award-winning, national leader in the area of renewable energy, MWCC is also nationally recognized for its veterans' services, civic engagement and K-12 partnerships.
We hope you will consider applying for one of our open positions, and discover all that Mount Wachusett Community College and the North Central Massachusetts region have to offer.
General Statement of Duties
Assist director with administering delivery of College's financial aid programming, to include knowledge eligibility, bill payment options, providing quality customer service and assisting the Director of Financial Aid on managing the daily operations of the Financial Aid Office. Responsible for overseeing case load management in conjunction with the Director of Financial Aid.
- Assist with the process of student loan applications and disbursement.
- Organize financial aid information sessions and serve as the organizer for on and off campus activities involving financial aid information.
- Provide guidance regarding the financial aid process and related documentation.
- Oversee financial aid staff regarding financial budgeting, planning and financial literacy initiatives.
- Assist with the review, verification, awarding, and disbursement of student financial aid according to all federal, state, and campus based regulations.
- Familiarize potential students and their parents on topics related to billing, payment plan, financial aid and student loan options.
- Provide guidance on loan borrowing and repayment.
- Assist with overseeing the verification of financial aid applications.
- Establish cost of attendance budgets and financial aid packages for students enrolled in selective admission programs.
- Oversee and manage the Satisfactory Academic Progress appeals for students.
- Organize and oversee the entire student loan entrance and exit interview process.
- Perform outreach activities to students at risk of defaulting on student loans and provide oversight for institutional default and delinquency aversion services.
- Manage and assist financial aid staff in providing intrusive financial aid assistance to students within high risk populations.
- Attend all MWCC and U.S. DOE related activities as appropriate. Participate in professional development and training.
- Communicate and work closely with lenders, servicers and guarantors, especially in the area of default aversion and prevention.
- Manage processing for Second Chance Pell program.
- Assist with the development and review of financial aid applications and forms used in the administration of the office.
- In the conjunction with the Director of Financial Aid, provide oversight of the Financial Aid Office activities.
- Perform other duties as assigned by the Director of Financial Aid.
- Bachelor's degree in Educational Administration, Student Personnel or Business Administration or related field required;
- 5-7 years' prior experience administering federal financial aid programs required;
- Proficient in the use of Banner or other higher education Student Information Systems required;
- Ability to communicate both verbally and in writing;
- Experience in public speaking and group presentations;
- Ability to interact with diverse constituencies including school personnel, agencies, the College community, parents/guardians, and other civic and community organizations;
- Experience with low-income, disadvantaged, and/or multicultural populations.
Employee Status: Pro-Rated
Hours per Week: 30
Number of Weeks: 52
Mount Wachusett Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, ethnicity, gender, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
The following documents are required:
2. Cover Letter
Candidates may be subject to employment screening to include both a Criminal Offender Record Information (CORI) request and a Sexual Offender Registry Information (SORI).