PENN DENTAL EHR PRIVACY & TRAINING MANAGER
Duties: Delivers training to providers, clinical staff, staff, students & faculty. Leverages curriculum and tools to train HIPAA, privacy concepts & axiUm orientation & onboarding for new hires & various stakeholders. Provides go-live support & ensures that trainings are scheduled & delivered on-time. Continuous & accurate maintenance & development of user/workflow guides to support privacy & training efforts. Monitors online e-learning completion, creates workflow guides & videos.
Accurately maintain updates to training & compliance database monitoring course completion, remediation & escalation to leadership for non-compliance. Oversee compliance with HIPAA & confidentiality laws - design, implementation and/or modification of HIPAA Privacy, Security & Breach Notification policies, investigation, of HIPAA breaches, coordination with IT, HR & other departments on HIPAA Security issues, including required administrative, technical and procedural safeguards.
Design & implement audits. Work closely with University privacy officers to manage violations & actions to manage non-compliance & other monitoring to identify instances of violation of the policies & procedures. Investigate, correct & remediate violations & ensure that employees, contractors & staff are screened prior to start date and periodically thereafter. Develop, coordinate & operate a system for reporting of conflicts of interest as well as investigation and resolution of such conflicts
Track & update privacy notices, policies, standards, guidelines, & procedures; providing subject matter expertise, counseling & remediation for training various stakeholders on privacy related policies; preparing detailed written reports regarding investigations; liaising with other departments & facilities as part of the investigation process; following up on inquiries related to investigations; assisting in the creation, design & development of content for office website & educational material
Ensure that compliance reports are prepared accurately & timely for review by management. Develop, coordinate & conduct sessions & training on various compliance, privacy and ethics topics to all levels of the organization. Keep management informed about trends, issues & best practices relating to compliance, privacy and ethics. Maintain contracts & BAA to ensure accuracy & compliance with purchasing, contracts & legal teams. Accurate contract management tracking & maintenance of all records.
Independent judgement, follow-through & management of all infection control protocols, OSHA reqs. & maintenance of compliance activities to support program. Oversee compliance with university, school, departmental & clinical policies. Attend OACP meetings & report back on findings & implement action plans/remediation plans to ensure compliance.
* Minimum Education: Bachelor's degree required, degree in healthcare related field preferred.
* Minimum Experience: Minimum of 3-7 years of Legal or Quality Improvement or Clinical Leadership experience.
* Req. Certification/Licensure: A CPC, CHC, CPA, CIA or similar professional credentials highly desirable.
Knowledge, Skills, and Abilities: Familiar with HIPAA, Privacy, Security and Breach Notification Rules. Strong communication skills with ability to translate technical terms into business impact. Ability to work in a fast paced and ever changing environment. Excellent verbal communication and writing skills relative to clear and concise reporting of events and activities. Working knowledge of axiUm. Proficiency with Microsoft Office products, especially MS Excel, MS Word, and MS Access. Knowledge of database reporting and analytical tools preferred. Knowledge in contract review. Strong sense of ethics and personal responsibility - job requires working with confidential data and sensitive business matters. Strong customer service skills (both internal and external) required as the position interacts with staff, departmental administrators and their departments. Strong organizational, analytical, interpersonal and motivational skills required. Demonstrate communication and organizational skills. Ability to work well in a collaborative, team environment.
* Ability to use independent judgment and to manage and impart confidential information.
* Demonstrated ability to develop effective policies and procedures.
* Strong critical thinking skills and the ability to analyze and effectively present data.
* Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community.
* Demonstrated understanding of compliance systems and controls.
* Detailed knowledge of laws and regulations affecting operations.
* Ability to interpret and advise on the application of various laws and regulations.
Demonstrated ability to create and maintain an environment of consistency, accountability, including problem solving skills. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Willing to work non-traditional hours to meet program development needs.
Reference Number: 51-29311
Salary Grade: 026
Employment Type: Exempt
Org: Clinical Affairs
Job Family: B-Executive/Managerial Administration