Program Coordinator, Senior (Transfer Programs and Services)

Job description

Position Definition

To plan, coordinate, develop, implement and facilitate student support or instructional services for large €" scale and complex program(s) in order to attract, retain and support a diverse population of students; and to provide technical program administration for all related activities.

Position Title
Program Coordinator, Senior (Transfer Programs and Services)

Los Medanos College

Posting Number

$5,071 per month (first step)

Distinguishing Characteristics

Positions in this classification are responsible for the planning, organization and preparation of large, complex student support or instructional programs. Senior Program Coordinators are more involved in program planning and coordination involving two or more major programs.

Examples of Duties/Essential Functions

Duties may include, but are not limited to, the following:
Provides overall direction and guidance to the day-to-day operations, problem solving and decision making regarding a large and complex assigned program; implements program policies and directives according to District, federal or State guidelines.
Performs program development and administration for large and/or multiple programs.
Assists in the development, preparation and/or administration of department and program budgets.
Maintains and compiles data for statistical reports, student data reports, student records and files, or material requested by the District and State Chancellor's Office.
Prepares periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies.
Coordinates with other departments and/or external vendors to arrange for support equipment, materials, services or resources for students and orients students in processes or use.
Develops, schedules and leads training programs for faculty, staff and managers to promote access to and increased awareness of available student support services and programs.
Develops and implements support programs; conducts research appropriate to the operation and effectiveness of the program.
Reviews applications or other program documents to determine acceptance or make decisions pertaining to program; advises students on issues associated with assigned program; identifies problems and provides advice.
Designs and develops presentations, written information and other resource materials concerning available college and community services and programs.
Assists students with navigating college processes as appropriate for assigned program; guides students in utilizing the services of the college and outside agencies; provides referral to auxiliary resources.
Participates in special activities and events as needed.
Maintains and monitors payroll records for student assistants.
Advances program objectives consistent with college€™s organizational mission and goals.
Creates program policies and processes to facilitate student success.
Meets with community members, business leaders and external agencies to solicit their participation and interest in college student service programs.
Performs related duties as assigned.

Minimum Qualification-Education/Experience
Four (4) years of experience performing responsible student services duties in a related college program.

Possession of a Bachelor€™s degree from an accredited college or university, or the equivalent.

Minimum Qualification-Knowledge Of
Current policies, procedures and regulations related to assigned student services program.
Modern office procedures, practices and technology/equipment.
General college classroom procedures and requirements.
General needs of population of students supported.
Philosophy and objectives of students services programs; problems encountered by students supported.
General principles and practices of supervision.
Basic interviewing and test proctoring techniques.
Modern software applications (Microsoft Office Suite, etc.).

Minimum Qualification-Ability To
Design, develop, and implement effective student support services and programs to meet the needs of the community.
Understand and carry out verbal or written instructions in an independent manner.
Identify and obtain resources and other needed programs and services to meet students€™ academic and vocational needs and objectives.
Assign work to, oversee, and train student assistants.
Gather, prepare and maintain accurate data, records, files and reports.
Analyze situations accurately and independently make sound decisions in procedural matters.
Serve as a liaison between students and community or college agencies and services.
Communicate effectively, both orally and in writing; prepare clear and concise technical and statistical reports.
Function in a fast-paced environment with significant public contact.
Communicate effectively, both orally and in writing.
Establish and maintain effective working relationships with those contacted in the course of performing required duties.
Demonstrate understanding of, sensitivity to, and respect for the diverse academic, socio-economic, race, ethnicity, gender identity, sexual orientation, age, mental or physical disability, and religious background of all students, faculty and staff, and with all individuals encountered in the performance of required duties.

Desirable Qualifications
€¢ Experience working within Student Services/Affairs in an educational setting, or other organization dedicated to college success and achievement in higher education.
€¢ Knowledge and experience working with transfer programs, services, and processes in California community colleges and/or four-year universities.
€¢ Experience planning and organizing events such as large fairs and workshops
€¢ Ability to develop marketing materials and approaches including print, webpage, and social media
€¢ Strong communication and presentation skills, including the ability to work one-on-one with students as well as address and facilitate large interactive group sessions
€¢ Ability and enthusiasm to work with faculty and staff, or other collaborative teams, to coordinate and plan the delivery of innovative programs and services
€¢ Demonstrated commitment to fostering student equity and inclusion, and ability to communicate and work effectively with students, faculty, staff, and community members of diverse backgrounds, cultures, languages, and abilities.

Special Instructions to Applicants
NOTE: New employees will be placed at the first step which is $5,071 per month. Based on current salary placement guidelines, all step increases for which an employee becomes eligible shall take place on July 1st of each fiscal year. These increases will occur, on an annual basis, until the maximum step of $6,177 per month is reached on the salary schedule.

Los Medanos College is seeking energetic and dedicated candidates to apply for the position of Senior Program Coordinator (Transfer Programs & Services) and to join a college committed to academic excellence and diversity, equity and inclusion among its faculty, staff, and students.

About the Department:
Transfer & Career Services combines 4-year university transfer programs and assistance, a robust learning community (Transfer Academy), career services, and on-campus student employment support. To learn more about Transfer & Career Services, visit:

About the Position:
Under the direction of the Transfer & Career Services manager, and working closely with a team of counselors, coordinators, and student ambassadors, this position coordinates transfer programs and activities for LMC students.

Key responsibilities include organizing and marketing annual programs (such as university tours, college fairs, workshops, and events), working with Student Services departments and 4-year college representatives to provide transfer support, and providing face-to-face transfer information/resources/services to students, staff, faculty, and external constituents.

The position also co-leads a learning community of approximately 300 students (the Transfer Academy) focused on transfer success by planning program activities, tracking student engagement, leading recruitment and intervention efforts, and serving as the primary point of contact for program communications and interaction.

Job Close Date:

Open Until Filled

The Contra Costa Community College District does not discriminate against any applicant for employment on the basis of race, religion, color, national origin, ancestry, physical or mental disability, medical condition, marital status, age, sex, or sexual orientation. This prohibition against unlawful discrimination extends to any person who is perceived to have any of the above characteristics or who is associated with someone who has, or who is perceived to have, any of those characteristics.





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Job No:
Posted: 7/10/2018
Application Due: 8/8/2018
Work Type: