Academic Advisor

San Jose, CA
Jul 08, 2018
Administrative Jobs
Student Affairs, Academic Advising
Institution Type
Four-Year Institution

Job ID: 24555
Full/Part Time: Full-Time
Regular/Temporary: Regular
Job Code: 3082
Department: Engineerng Student Success Ctr


Classification: Student Services Professional II
Salary Range: $4,057/month - $5,769/month
FLSA status: Exempt

San Jose State University offers employees a comprehensive benefits package. For more information on programs available, please visit

About the Position

Reporting to the Director of the Engineering Student Success Center (ESSC), the Academic Advisor will work under general supervision to provide academic advising to students in the College of Engineering. The Academic Advisor will also engage in assessment of advising services and provide support for university-wide events. There will be some specialization in advising areas among the ESSC advising team members.

Responsibilities include but are not limited to the following:
- Provide academic advising to student that facilitates student success, persistence, and degree completion in a timely manner.
- Guide students through critical thinking process to understand academic standards and policies for degree completion. This will include, but is not exclusive to: degree requirements, major/minor/certificate/credential/general education requirements, roadmaps to graduation, graduation applications, international student issues, student concerns, course registration. Some specialization in topics might be required.
- Connect students to appropriate resources, support services, and educational experiences. This may include, but is not exclusive to: career exploration, international student services, financial aid, accessibility education center, behavioral intervention team, university, and student life.
- Provide professional academic advisor support for University-wide events.
- Provide staff support for student orientations: freshmen, transfer, international, and graduate students
- Collaborate with Admissions Office and International & Extended Studies to recruit new students
- Participate in collaborations with Community Colleges and High Schools when appropriate
- Utilize assessment data related to academic advising services provided by the Student Academic Success Center, Institutional Effectiveness and Analytics, and the Engineering Student Success Center.
- Engage in assessment processes to: conduct assessment of college-level academic advising services and use results to enhance services; participate in university-wide assessment projects of academic advising services; report assessment data as requested.

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job related field and two years of professional experience in one of the student services program areas or in a related field. A master's degree in a job related field may be substituted for one year of the professional experience.

Preferred Qualifications

- Bachelor's Degree in one of the behavioral sciences, public administration, or business administration
- Academic advising experience in engineering or STEM majors
- Experience in general education and articulation requirements in the California public higher education system

Knowledge, Skills & Abilities

- Knowledge facilitating communication within a large organization.
- Ability to coordinate academic and non-academic events.
- Ability to work evenings as needed for orientations and special events.
- Ability to drive on university business.
- Ability to maintain a valid driver's license.
- Ability to advise students individually and in groups on routine matters where required.
- Strong oral and written communication skills.
- Ability to perform accurately in a detail-oriented environment.
- Ability to handle multiple work priorities, organize and plan work and projects.
- Ability to reason logically and analyze and solve organizational and operations problems of one or several program areas.
- Ability to interpret and apply program rules and regulations.
- Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
- Ability to collect, compile, analyze, and evaluate data and make verbal or written presentations based on these data.
- Ability to plan and conduct workshops, assist with organization of special events or activities, and make effective presentations before groups.

Posting Date

May 8, 2018

Application Screening

Application Screening begins May 25, 2018
Applications received before that date will receive first consideration.

This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university.

Required Application Material:

Letter of interest
List of References
Complete SJSU Online Employment Application

Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration.

Note To Applicant

Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire.


All San Jos State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Contact Information

One Washington Square San Jose, CA 95192-0046
Phone: 408-924-2250


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