Technician I, II, III - Audio/Video Services and Engineering

Location
Orem
Posted
Jul 06, 2018
Institution Type
Four-Year Institution


Technician I, II, III - Audio/Video Services and Engineering

Position Category: Staff - Full-Time

Summary:
Utah Valley University is seeking a Technician I, II, or III (DOQ). This position manages the installation, diagnoses and maintenance of media infrastructure campus wide. Supports, troubleshoots and assists faculty/staff users. Assists with media and event set ups, including audio, visual and lighting. Strong customer service orientation. Performs specific assigned tasks in a timely and professional manner. Performs all other job-related duties as assigned. Experience working in a team oriented, collaborative environment.

Required Qualifications:
Level I: Graduation from an accredited institution with an associate’s degree in Information Systems or related field and one year of experience which must be directly related to the Summary of Duties OR any combination of education and experience totaling three years, two years of which must be directly related to the Summary of Duties.

Level II: Graduation from an accredited institution with an associate’s degree in Information Systems or related field and two years of experience which must be directly related to the Summary of Duties OR any combination of education and experience totaling four years, two of which must be directly related to the Summary of Duties.

Level III: Graduation from an accredited institution with an associate’s degree in Information Systems or a related field plus three years experience related to the Summary of Duties OR any combination of education and experience directly totaling five years, four of which must be directly related to the Summary of Duties.

Knowledge, Skills and Abilities:

  • Experience working in a customer service, team-oriented, collaborative environment; highly self motivated with the ability to learn quickly.
  • Knowledge of various computer applications such as word processing, spreadsheets, database, power point, internet tools, and email systems.
  • Knowledge of installation and support of audio visual equipment.
  • Knowledge of basic computer programs.
  • Advanced skills in customer service orientation.
  • Analytical, conceptual, and problem-solving skills.
  • Strong interpersonal, oral, and written communication skills.
  • Ability to present ideas in user-friendly language.
  • Ability to identify tasks, and develop project plans.
  • Ability to prioritize multiple tasks and requests based on the organizational goals and objectives of the university.
  • Ability to operate, maintain, and perform repairs to media equipment.
  • Ability to set up event equipment including audio, lights and video.
  • Ability to lift and manipulate 50 pounds.
  • Ability to follow written and verbal instructions.
  • Ability to work with a diversity of personalities effectively and courteously.


Preferred Qualifications:
Level I: Graduation from an accredited institution with an associate’s degree in Technology Management or related field and one year of experience which must be directly related to the Summary of Duties OR any combination of education and experience totaling three years, two years of which must be directly related to the Summary of Duties. Six months customer service experience preferred.

Level II: Graduation from an accredited institution with an associate’s degree in Technology Management or related field and two years of experience which must be directly related to the Summary of Duties OR any combination of education and experience totaling four years, two years of which must be directly related to the Summary of Duties. Prefer at least one year of industry recognized certification or training applicable to the Summary of Duties.

Level III: Graduation from an accredited instituted with an associate’s degree in Technology Management or related field and three years of experience which must be directly related to the Summary of Duties OR any combination of education and experience totaling five years, four years of which must be directly related to the Summary of Duties. Prefer one or more certifications or training related to Audio Video Integration and or media support. Examples include: 6 Sigma, CTS, STS-D, CTS-1 or two Manufacture certifications: Crestron, Extron, Cleearone, Milestone, Scala, etc.

Physical Requirements:
Frequently climbing, bending, twisting, kneeling reaching, standing, sitting, grasping, pushing/pulling, and talking. Frequent fine-hand manipulation associated with the use of a computer.

Occasionally work in confined or crowded areas.

Benefits Summary:
UVU offers an excellent benefits package which includes a generous leave policy, 12 paid holidays, affordable medical and dental insurance options, life and AD&D insurance, tuition waiver (undergraduate resident) for employee and dependents and substantial employer contribution to a retirement plan.

FLSA: Non-Exempt

Pay Range: $30,052 - $51,502 annually

Advertisement Number: STA91918 IT Services Staff 07/20/2018
Open Date: 07/05/2018
Review Start Date: 07/09/2018
Close Date: 7/20/2018
Open Until Filled: No

Special Instructions to Applicant: Priority consideration will be given to those applicants who apply on or before the “Review Start Date." This job advertisement may close at any time after the review date. Please list a minimum of three references. References may be contacted at some point during the screening and selection process for a letter of recommendation.

To apply, visit: https://www.uvu.jobs/postings/7541

Employment decisions are made on the basis of an applicant’s qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.

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